Jobs at ClearSource

Handle inbound and outbound calls to sell and renew premium home appliance warranty policies, assist with account setups and transitions, explain coverage terms, resolve issues (aiming for one-call resolution), follow up on expired policies/payments, track sales performance, and attend meetings and training.

Manage Procure-to-Pay processes, source vendors, validate BIR/SEC/LGU documentation, oversee vendor accreditation, track procurement transactions, support audits, and monitor assets and company-assigned devices.

Lead and coach operations leaders in a BPO healthcare/health insurance environment. Define role expectations, track KPIs, run performance and quality meetings, manage hiring/onboarding, resolve client escalations, and partner with L&D, Recruiting, and IT to improve tools and performance.

Support system onboarding by extracting, formatting, and entering customer and account data from documents into internal systems. Validate and perform quality checks, maintain records, escalate discrepancies, collaborate cross-functionally, follow procedures, and contribute to process improvements while meeting productivity and accuracy standards.

Monitor and diagnose solar-system alerts using proprietary tools, create and manage service cases, collaborate with operations to resolve issues, maintain documentation and SOPs, and participate in continuous improvement while meeting performance standards.

The Customer Success Manager will onboard and support new dental practices, ensuring product integration, managing relationships, and tracking onboarding metrics.

Prepare, review, submit, and manage solar interconnection packages per utility requirements; coordinate payments and jurisdictional comments, record corrections, update databases, streamline processes, and maintain schedule and communication with utilities and internal teams.