Identify and qualify outbound prospects, perform discovery calls, book demos for AEs, develop outbound campaigns, collaborate with Marketing and Customer Success, maintain Salesforce data, and hit monthly/quarterly sales quotas while using tools like Gong, Salesloft, and ZoomInfo.

The Customer Success Manager is responsible for managing a portfolio of clients, ensuring customer satisfaction, facilitating project implementations, and driving customer renewals and expansions through effective communication and relationship management.