Jobs at ClassPass

Leads strategic, cross-functional programs for the Pricing & Inventory team, from opportunity discovery and beta testing through companywide scale. Translates business goals into roadmaps, coordinates data science, engineering, product, and business teams, manages timelines and trade-offs, and presents recommendations to executive leadership. Uses structured analysis, experimentation, and measurable outcomes to drive decisions in ambiguous environments.

Advise ClassPass and Playlist on product compliance throughout the development lifecycle, focusing on consumer protection, AI regulation, privacy, data protection, marketing, and platform regulations. Partner with Product, Design, Engineering, Security, sales, marketing, and operations teams; monitor global regulatory developments; maintain privacy records and assessments; draft policies and agreements; support negotiations, M&A, training, and other legal projects.

Grow ClassPass’s European partner network by prospecting fitness studios and wellness venues, conducting outbound and inbound sales, pitching tailored value propositions, negotiating, and closing new partnerships. Manage the sales pipeline, convert prospects into signed deals, meet KPIs, and contribute ideas in a fast-paced international environment. The role requires fluent English and French, strong communication and organization, CRM proficiency, and the ability to build lasting business relationships.

Leads full-cycle recruitment for software engineering and platform roles, partnering with technical leaders on hiring strategy, sourcing, candidate experience, funnel analytics, and inclusive hiring. Builds talent pipelines for hard-to-fill positions, uses recruiting data to improve processes, represents the company at industry events, and collaborates with People & Culture across time zones.

Research and prospect medium-to-large corporate clients for ClassPass’s wellness program, manage a sales pipeline, conduct outreach and presentations, negotiate and close deals, forecast performance, track KPIs, and collaborate on successful client launches. The role requires B2B full-cycle sales experience, strong relationship-building and communication skills, bilingual English and Spanish fluency, organization, resilience, and willingness to travel to trade shows and team events.

Supports ClassPass fitness and wellness partners through day-to-day service, operational issue resolution, platform optimization, and accurate listing maintenance. Assists with partner onboarding, prepares reports, supports outreach campaigns, monitors performance, identifies concerns, and collaborates with Account Managers. Delivers prompt, professional, and empathetic post-sale partner support while helping improve partner retention and platform success.

Develop and execute lifecycle marketing programs focused on reactivating lapsed and churned users and converting new leads. Own campaign strategy, experimentation, A/B testing, KPI reporting, and optimization across email, push, in-app, and SMS channels. Analyze user behavior and cohort data, identify growth opportunities, and partner with Product, Creative, Analytics, and Finance to improve reactivation, lead conversion, and engagement.

Build and evolve scalable backend systems and APIs for a large SaaS platform. Partner with Product, Design, and QA from ideation through deployment, contribute to microservices architecture, improve testing and observability, identify operational risks, and mentor teammates. The role emphasizes reliable, maintainable solutions, strong collaboration, architectural decision-making, and continuous improvement.

Build and ship robust Android features for ClassPass in a large modular codebase. Collaborate with product and design, mentor junior engineers, conduct code reviews, write technical documentation, solve complex problems, improve systems, and contribute to architectural decisions using Kotlin and Jetpack Compose.

Manage proactive relationships with ClassPass studio partners across Australia and New Zealand. Responsibilities include conducting 20 weekly meetings, negotiating improved commercial terms, identifying churn risks, maintaining Salesforce records, supporting QBR preparation, and providing partner support through phone, email, and video. This is a six-month fixed-term remote contract with potential conversion to a permanent Account Manager role.

Lead and grow a team of Security and IT technical program managers and own the cyber security and IT program portfolio. Drive prioritization, resourcing, and delivery of cross-functional security initiatives, translate strategy into roadmaps, manage risks and dependencies, and standardize playbooks and metrics.

Acquire and onboard high-value fitness, wellness, and experiential partners in assigned markets through in-person outreach, networking, and selective inside-sales tactics. Maintain Salesforce records, meet monthly new-venue quotas, negotiate deals, and present pitch materials to grow and sustain the ClassPass partner network.

Design, build, and own AI-powered marketing automations and internal tooling using Claude and APIs. Map and simplify MarTech systems, reduce technical debt, monitor and debug workflows, handle edge cases, and validate performance with SQL. Partner cross-functionally to document and evolve robust, flexible infrastructure.

Lead measurement, forecasting, and reporting for acquisition and retention. Analyze channel and geography performance, build dashboards, develop business cases, design measurement frameworks (media mix, incrementality), and present insights to senior stakeholders while partnering with Finance, Product, and Marketing.

Lead product strategy and roadmap for ClassPass’s Internal Operations squad. Drive automation, AI-enabled workflows, and modernization of internal tools to reduce manual work, operational costs, handle time, and engineering toil. Partner with business, engineering, design, data, and operations teams to identify workflow bottlenecks, define measurable objectives, manage cross-functional launches, and improve tool reliability, adoption, and scalability.

Own strategy and roadmap for ClassPass’s Internal Operations squad, delivering automation, AI-enabled workflows, and modern internal tools. Partner cross-functionally to reduce manual work, operating costs, handle times, and engineering toil while improving reliability and adoption. Lead discovery, product requirements, metrics, prioritization, complex rollouts, change management, and post-launch iteration across internal systems supporting CX, Sales, Partnerships, Finance, and Operations.

Leads a corporate sales team in the Netherlands to achieve monthly targets, develop data-driven strategies, and drive high performance. Responsibilities include complex negotiations, hiring and coaching direct reports, cross-functional stakeholder management, corporate partner onboarding, training development, industry event participation, and company-wide growth projects. The role requires enterprise sales expertise, HR or employee benefits knowledge, CRM proficiency, strong presentation skills, and travel to trade shows and team events as needed.

Researches and prospects corporate sales opportunities through outbound cold calls and emails. Manages CRM-based outreach, builds relationships with potential clients, develops creative engagement strategies, communicates progress to management, and meets or exceeds monthly sales goals and daily KPIs. Travels to trade shows and team events as needed.

Drive full-cycle B2B sales for ClassPass’s corporate wellness program, including prospecting, pipeline management, relationship building, presentations, negotiation, closing, forecasting, and client implementation. Maintain daily sales KPIs, collaborate cross-functionally on corporate launches, and develop creative strategies to generate and convert opportunities. The role requires strong communication, research, organization, resilience, and stakeholder management skills, with travel to trade shows and team events as needed.

Support product and privacy legal work by documenting product functionality, maintaining compliance records, managing privacy documents (DPAs, notices), coordinating cross-functional legal workflows, assisting attorneys with research on privacy and marketing laws, piloting AI/legal tech, and improving process and recordkeeping across jurisdictions.