Jobs at ClassPass

Coordinate day-to-day operations for outsourced BPO programs, including vendor check-ins, quality reviews, capacity tracking, intake prioritization, SLA monitoring, reporting, SOP maintenance, onboarding, and process improvements. Investigate quality issues, support automation, coordinate cross-functional stakeholders, and assist senior program managers with budgeting, OKRs, and operational execution.

Research, prospect, and qualify corporate clients for ClassPass’s wellness program. Manage an independent sales pipeline, conduct outreach and presentations, build stakeholder relationships, negotiate, close deals, forecast performance, track KPIs, and collaborate cross-functionally on successful client launches. The role requires strong B2B selling, communication, organization, resilience, and relationship-building skills, plus travel to trade shows and team events as needed.

Leads a corporate sales team in Spain, driving monthly targets, enterprise negotiations, team performance, hiring, onboarding, training, and strategic initiatives. Analyzes sales data, manages C-level stakeholder relationships, collaborates on corporate partner onboarding, and represents the company at industry events and trade shows. Requires extensive sales leadership experience, HR and employee benefits knowledge, CRM expertise, and strong presentation skills.

Leads and coaches a team of Field Account Executives acquiring fitness, wellness, and experiential partners across the UK and Ireland. Owns sales strategy, territory management, forecasting, pipeline performance, partner negotiations, onboarding improvements, and quota attainment. The role requires field-based relationship building, regular market travel, data-driven coaching, and collaboration with the UK and Ireland Country Manager.

Lead product security architecture and offensive testing, including threat modeling, architecture reviews, penetration testing across web applications, APIs, mobile clients, and cloud infrastructure, secure design definition, code reviews, and remediation validation. Partner with engineering teams on authentication, authorization, data protection, trust boundaries, and cloud-native security while communicating risks and leading cross-functional security initiatives.

Develop and close new B2B corporate sales opportunities for ClassPass wellness solutions. Responsibilities include prospecting, qualifying leads, managing a CRM pipeline, conducting presentations and negotiations, building executive relationships, forecasting performance, tracking KPIs, using AI and sales tools, and collaborating on corporate client launches. The role requires approximately 75% travel for client meetings, events, and in-person outreach.

Develop and close new B2B corporate sales opportunities for ClassPass wellness solutions. Responsibilities include prospecting and qualifying clients, managing CRM pipelines, leading discovery through negotiation and close, building senior stakeholder relationships, forecasting performance, tracking KPIs, using data and AI tools, and collaborating on client launches. The role requires approximately 75% travel for corporate visits, events, meetings, and in-person outreach.

Develop and close new B2B corporate accounts for ClassPass by prospecting medium to large companies, managing the sales pipeline, leading discovery through negotiation, building executive relationships, forecasting performance, and collaborating on client launches. The role requires approximately 75% travel for corporate visits, client events, meetings, and in-person outreach.

Develop and close new B2B corporate accounts for ClassPass by managing the full sales cycle, prospecting and qualifying clients, building stakeholder relationships, presenting and negotiating solutions, forecasting performance, tracking KPIs, and maintaining pipeline activity. The role requires extensive corporate travel for client visits, events, meetings, and in-person sales outreach.

Develop and close new B2B corporate sales opportunities for ClassPass. Responsibilities include prospecting, qualifying leads, managing CRM pipelines, conducting discovery and presentations, negotiating contracts, forecasting performance, tracking KPIs, building executive relationships, and collaborating on client launches. The role requires approximately 75% travel for corporate visits, events, meetings, and in-person outreach.

Advise ClassPass and Playlist on product compliance throughout the development lifecycle, focusing on consumer protection, AI regulation, privacy, data protection, marketing, and platform regulations. Partner with Product, Design, Engineering, Security, sales, marketing, and operations teams; monitor global regulatory developments; maintain privacy records and assessments; draft policies and agreements; support negotiations, M&A, training, and other legal projects.

Leads full-cycle recruitment for software engineering and platform roles, partnering with technical leaders on hiring strategy, sourcing, candidate experience, funnel analytics, and inclusive hiring. Builds talent pipelines for hard-to-fill positions, uses recruiting data to improve processes, represents the company at industry events, and collaborates with People & Culture across time zones.

Supports ClassPass fitness and wellness partners through day-to-day service, operational issue resolution, platform optimization, and accurate listing maintenance. Assists with partner onboarding, prepares reports, supports outreach campaigns, monitors performance, identifies concerns, and collaborates with Account Managers. Delivers prompt, professional, and empathetic post-sale partner support while helping improve partner retention and platform success.

Develop and execute lifecycle marketing programs focused on reactivating lapsed and churned users and converting new leads. Own campaign strategy, experimentation, A/B testing, KPI reporting, and optimization across email, push, in-app, and SMS channels. Analyze user behavior and cohort data, identify growth opportunities, and partner with Product, Creative, Analytics, and Finance to improve reactivation, lead conversion, and engagement.

Build and evolve scalable backend systems and APIs for a large SaaS platform. Partner with Product, Design, and QA from ideation through deployment, contribute to microservices architecture, improve testing and observability, identify operational risks, and mentor teammates. The role emphasizes reliable, maintainable solutions, strong collaboration, architectural decision-making, and continuous improvement.

Build and ship robust Android features for ClassPass in a large modular codebase. Collaborate with product and design, mentor junior engineers, conduct code reviews, write technical documentation, solve complex problems, improve systems, and contribute to architectural decisions using Kotlin and Jetpack Compose.

Lead measurement, forecasting, and reporting for acquisition and retention. Analyze channel and geography performance, build dashboards, develop business cases, design measurement frameworks (media mix, incrementality), and present insights to senior stakeholders while partnering with Finance, Product, and Marketing.

Lead product strategy and roadmap for ClassPass’s Internal Operations squad. Drive automation, AI-enabled workflows, and modernization of internal tools to reduce manual work, operational costs, handle time, and engineering toil. Partner with business, engineering, design, data, and operations teams to identify workflow bottlenecks, define measurable objectives, manage cross-functional launches, and improve tool reliability, adoption, and scalability.

Own strategy and roadmap for ClassPass’s Internal Operations squad, delivering automation, AI-enabled workflows, and modern internal tools. Partner cross-functionally to reduce manual work, operating costs, handle times, and engineering toil while improving reliability and adoption. Lead discovery, product requirements, metrics, prioritization, complex rollouts, change management, and post-launch iteration across internal systems supporting CX, Sales, Partnerships, Finance, and Operations.

Leads a corporate sales team in the Netherlands to achieve monthly targets, develop data-driven strategies, and drive high performance. Responsibilities include complex negotiations, hiring and coaching direct reports, cross-functional stakeholder management, corporate partner onboarding, training development, industry event participation, and company-wide growth projects. The role requires enterprise sales expertise, HR or employee benefits knowledge, CRM proficiency, strong presentation skills, and travel to trade shows and team events as needed.