Teams at Clara

Manage end-to-end chargeback lifecycle including national (DDR) and international disputes via MasterCom/Mastercard Connect. Resolve ATM withdrawal clarifications, maintain controversy database, apply reason codes, and close cases while improving workflows and using data tools to optimize operations.

Lead and coach a senior enterprise sales team in Mexico City to drive pipeline, quota attainment, and forecast accuracy. Own day-to-day execution, run coaching and pipeline reviews, close strategic deals with C-suite buyers, implement outbound processes and automation (AI), and represent Clara publicly while aligning with cross-functional teams.

Lead Clara's go-to-market strategy in Argentina for Clara Global, drive new business and adoption, manage enterprise sales cycles and negotiations, run high-impact demos with finance leaders, generate pipeline via outbound tools, maintain HubSpot forecasting, and feed market intelligence to Product and Leadership.