Teams at Civica

Lead architectural direction and engineering practices across a React/Golang platform consolidation. Drive cross-team alignment, mentor engineers, unblock delivery, prototype solutions, and ensure modular, operable systems.

Provide advanced Level 2 support for the Reflect & Recover application: manage escalations from Level 1, diagnose root causes, apply configuration changes or workarounds, coordinate with Level 3/product/engineering, update customers end-to-end, contribute to KB content, and mentor junior analysts.

As Marketing AI and Automations Lead, you will manage automation architecture, integrate platforms, and develop AI-driven workflows to optimize marketing processes and strategies.