Teams at Civica

Acts as the pensions domain and product expert across product management, sales, project delivery, and support. Advises on legislation, regulations, product capabilities, implementations, customer issues, testing, and commercial discussions. Consolidates customer feedback and market insights to inform the roadmap, maintains customer and industry relationships, and develops documentation, training, demos, and enablement materials.

Hands-on Engineering Manager leading a team of 4–6 engineers while contributing technically. Responsibilities include coaching, Agile/Scrum delivery, software design and coding practices, roadmap planning, stakeholder communication, quality improvement, and delivery metrics. The role requires full-stack development, cloud-based SaaS experience, web and API development, DevOps and SRE knowledge, and experience with testing and automation.

Own Salesforce reporting and analytics for the global revenue organization. Build and maintain reports, dashboards, joined reports, and custom report types; analyze pipeline, forecasting, sales productivity, renewals, and revenue trends; ensure CRM data integrity; support forecasting, territory planning, quota management, and governance; and partner with Sales, Marketing, Customer Success, and Finance to deliver actionable insights.