Jobs at Citizen Advocates, Inc.

Leads a customer support team in a clinical setting by managing schedules, time-off coverage, staff communication, training, provider schedule audits, work order tracking, purchasing coordination, and enrollment tracking. Serves as a liaison among support staff, managers, clinicians, and prescribers while maintaining organization, confidentiality, customer focus, and effective problem solving.

Leads a customer support team in a clinical setting by managing schedules, time-off coverage, staff communication, clinician coordination, training, provider schedule audits, work order tracking, purchasing coordination, enrollment tracking, and meetings. The role requires strong organization, communication, customer focus, problem-solving, confidentiality, and composure. It is full-time with variable clinic-based hours and minimal travel.

Manages the company’s expense division, including Accounts Payable and Purchasing. Oversees staff, reviews and approves expenses, prepares month-end work papers and board reports, analyzes expense categories, supports audits and state reporting, assists with annual budgeting, and coordinates finance team coverage and training.

Provides front-desk customer support in behavioral health clinics, including client intake, check-in/check-out, scheduling, data entry, payment collection, phone triage, document scanning, deposits, and appointment management. Maintains confidentiality under HIPAA and CFR 42, monitors the waiting area, supports clinic operations, and coordinates with clinicians and staff. This is a part-time role with variable schedules and occasional to frequent travel between locations.

Provides front-desk customer support for a behavioral health clinic, including client intake, check-in/out, appointment scheduling, data entry, payment collection, phone triage, document scanning, deposits, and answering-service coordination. Maintains confidentiality, supports clinic safety and operations, handles crisis-related calls appropriately, and follows HIPAA, CFR 42, and organizational procedures.