Teams at Citizen Advocates, Inc.

Leads a customer support team in a clinical setting by managing schedules, time-off coverage, staff communication, training, provider schedule audits, work order tracking, purchasing coordination, and enrollment tracking. Serves as a liaison among support staff, managers, clinicians, and prescribers while maintaining organization, confidentiality, customer focus, and effective problem solving.

Leads a customer support team in a clinical setting by managing schedules, time-off coverage, staff communication, clinician coordination, training, provider schedule audits, work order tracking, purchasing coordination, enrollment tracking, and meetings. The role requires strong organization, communication, customer focus, problem-solving, confidentiality, and composure. It is full-time with variable clinic-based hours and minimal travel.

Manages the company’s expense division, including Accounts Payable and Purchasing. Oversees staff, reviews and approves expenses, prepares month-end work papers and board reports, analyzes expense categories, supports audits and state reporting, assists with annual budgeting, and coordinates finance team coverage and training.