Jobs at Circle Cardiovascular Imaging

Provide remote and onsite technical software support for cardiovascular imaging products: troubleshoot clinical production issues, analyze/prioritize tickets, assist installations/configuration, advise on infrastructure and workflows, maintain documentation, participate in on-call rotation, and support customer success.

Manage end-to-end renewal cycle for assigned accounts to ensure on-time contract execution and retention. Proactively engage stakeholders to assess satisfaction, mitigate churn, negotiate terms, forecast renewal revenue, maintain Salesforce and DealHub records, partner cross-functionally with Sales, Support, Finance and Customer Success, and support transitions to subscription models.

Design, implement, and deploy high-performance deep learning models for 3D medical image tasks (segmentation, registration, geometric analysis). Own ML components from architecture through validation and production integration, write maintainable Python/C++ code, mentor junior staff, and contribute to research and model validation for cardiovascular imaging products.

Develop and maintain cardiovascular medical imaging software on cloud platforms. Design and implement GUI workflows, backend services, and post-processing algorithms. Collaborate with developers, architects, and QA to deliver scalable, testable, and performant SaaS solutions.

Provide front-desk reception and office management; coordinate company events and town halls; manage facilities, supplies, shipping/receiving, and travel bookings; support HR processes including onboarding, data entry, reporting, recognition programs, and ad hoc projects.

The Platform Software Developer designs and maintains software for cardiac imaging products, focusing on AI capabilities, platform integration, and secure solutions while collaborating with cross-functional teams.

Provide product training, pre-sales demonstrations, remote and on-site installations, and technical support for Circle cardiovascular imaging software. Build and manage customer relationships, document interactions in SFDC, create training materials, and relay customer feedback to development while supporting sales efforts across the APAC region.

Test and validate Circle's cardiac MR software across platforms. Create, execute, and maintain test cases and automated regression scripts, report root causes, troubleshoot issues, and collaborate with clinicians and the scrum team. Perform functional, integration, performance, and user-acceptance testing and document results.

Drive outbound and inbound prospecting within existing Cardiac MR client accounts to generate qualified CT software opportunities. Map accounts and stakeholders, qualify leads, schedule demos, articulate CT clinical value, collaborate with Demand Generation and Sales, and relay market intelligence. Ensure smooth handoff of hot leads to Sales Executives.

Lead design and development of advanced medical image processing algorithms and integration frameworks, implement automated workflows, collaborate with engineering, product, regulatory, and QA teams, develop and document validation strategies for regulatory initiatives, and provide technical guidance, code reviews, and mentorship to the software development team.