Jobs at Circle Cardiovascular Imaging

Provide remote and onsite technical support for cardiovascular imaging software. Diagnose and prioritize customer issues, support infrastructure and clinical workflows, assist with installations and configurations, document cases, resolve pre- and post-sales escalations, and participate in on-call support. The role requires enterprise software deployment experience, Windows and Linux administration, networking, medical imaging technologies, customer communication, and up to 20% travel for onsite visits, training, and events.

Designs, develops, and deploys scalable deep learning systems for 3D medical image segmentation, geometric analysis, and physiological prediction. The role involves writing tested Python or C++ code, owning end-to-end ML workflows, applying biomedical data expertise, integrating models into software products, and mentoring junior engineers. Collaboration with scientists, product leaders, and architects is required. Preferred experience includes cloud platforms and MLOps tools such as Docker, Kubernetes, MLflow, and CI/CD.

Drive revenue growth for cardiovascular imaging software by managing the full sales cycle, developing hospital and clinical accounts, presenting customized demonstrations, navigating complex stakeholder groups, and exceeding quotas. The role focuses on consultative relationship building across cardiology and imaging accounts, forecasting sales, collaborating with Marketing, monitoring market trends, and supporting customer clinical objectives. Approximately 40% travel is required.

Develop and maintain cloud platform integrations, APIs, backend services, and scalable software components for cardiovascular imaging products. The role supports NLP, conversational interfaces, agentic AI, platform integration, security, testing, observability, deployment, and production support. Responsibilities include translating product requirements into technical solutions, collaborating with cross-functional teams, conducting code reviews, troubleshooting, and improving development practices.

Provide product training, pre-sales demonstrations, remote and on-site installations, and technical support for Circle cardiovascular imaging software. Build and manage customer relationships, document interactions in SFDC, create training materials, and relay customer feedback to development while supporting sales efforts across the APAC region.

Test and validate Circle's cardiac MR software across platforms. Create, execute, and maintain test cases and automated regression scripts, report root causes, troubleshoot issues, and collaborate with clinicians and the scrum team. Perform functional, integration, performance, and user-acceptance testing and document results.

Manage the complete renewal cycle for assigned customer accounts, including contract execution, stakeholder engagement, renewal negotiations, forecasting, CRM updates, and churn prevention. Partner with Sales, Customer Success, Support, and Finance to resolve risks and billing issues, support subscription transitions, and maintain customer satisfaction, retention, and revenue growth.

Lead design and development of advanced medical image processing algorithms and integration frameworks, implement automated workflows, collaborate with engineering, product, regulatory, and QA teams, develop and document validation strategies for regulatory initiatives, and provide technical guidance, code reviews, and mentorship to the software development team.

Provide remote and onsite technical software support for cardiovascular imaging products: troubleshoot clinical production issues, analyze/prioritize tickets, assist installations/configuration, advise on infrastructure and workflows, maintain documentation, participate in on-call rotation, and support customer success.

Develop and maintain cardiovascular medical imaging software on cloud platforms. Design and implement GUI workflows, backend services, and post-processing algorithms. Collaborate with developers, architects, and QA to deliver scalable, testable, and performant SaaS solutions.