Teams at Circle Cardiovascular Imaging

Provide product training, pre-sales demonstrations, remote and on-site installations, and technical support for Circle cardiovascular imaging software. Build and manage customer relationships, document interactions in SFDC, create training materials, and relay customer feedback to development while supporting sales efforts across the APAC region.

Test and validate Circle's cardiac MR software across platforms. Create, execute, and maintain test cases and automated regression scripts, report root causes, troubleshoot issues, and collaborate with clinicians and the scrum team. Perform functional, integration, performance, and user-acceptance testing and document results.

Manage the complete renewal cycle for assigned customer accounts, including contract execution, stakeholder engagement, renewal negotiations, forecasting, CRM updates, and churn prevention. Partner with Sales, Customer Success, Support, and Finance to resolve risks and billing issues, support subscription transitions, and maintain customer satisfaction, retention, and revenue growth.