CIMB Benefits Overview

This role involves negotiating with delinquent customers to recover debts, ensuring compliance with banking guidelines, and updating recovery actions in systems.

Conduct phone dunning on delinquent customers, managing accounts to meet KPIs and ensuring compliance with regulations. Handle customer inquiries and assist with operational tasks.

The Associate Director will prepare research reports, analyze financial data, coordinate dissemination, and manage projects in Economics and finance sectors.