ChiroTouch
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Customer Success Associate at a leading eyecare software company providing customer support for electronic health record software. Responsibilities include answering customer questions, creating training content, and assisting with product development. Requires 2 years of experience in an eye care setting and proficiency in EMR/EHR software.
Seeking a talented UX Designer to join our team in Alpharetta, GA. Responsibilities include collaborating on product outcomes, conducting UX research, and providing design guidance.
The Clearinghouse Enrollment Support Representative role at ChiroTouch involves assisting new clients with implementing integrated clearinghouse services, improving billing processes, and positively impacting revenue streams. The position requires clear communication, client assistance, follow-up, documentation, and process adherence. This role is based in Duluth, GA with a hybrid work schedule.
Assist and guide new clients through the setup process for white glove billing service. Communicate onboarding process, update clients, follow up regularly, and ensure clients are set up with necessary systems.
The Technical Support Representative at PracticeTek will be responsible for providing excellent customer service through support calls and emails, analyzing and resolving technical issues, maintaining customer satisfaction, collaborating with various departments, and ensuring adherence to SOPs.
Responsible for onboarding new customers to ChiroTouch software in a timely manner while ensuring a positive customer experience. Manage onboarding projects and achieve set targets. Requires Chiropractic and ChiroTouch software experience, as well as project management skills in a SaaS organization.
As a Technical Support Lead at Tops Ortho, you will be responsible for identifying and resolving technical issues affecting Tops Ortho software, assisting with network configurations, and providing ongoing technical support to clients. This role requires 1-2 years of customer service/support experience and knowledge of network concepts and macOS. Strong communication and technical skills are necessary for success in this role.
Customer Success Specialist at PracticeTek focused on providing technical support and exceptional customer service for Ora practice management software in the dental industry. Remote position requiring strong communication and problem-solving skills.
PracticeTek is seeking an Email Marketing Specialist to develop and execute email marketing strategies, manage campaigns, create compelling content, segment audiences, and analyze performance.
Lead a team of engineers through complex and impactful projects, drive technical vision and strategy, cultivate strong partnerships, prioritize engineers' growth, support operational excellence, recruit and develop talent.
The Product Manager at PracticeTek will drive the future of their cloud-based offering ChiroTouch, collaborating with customers and cross-functional teams to deliver solutions that enhance practice efficiency and growth goals. This role requires autonomy in managing multiple projects and offers a significant impact in a fast-growing company.
Seeking an innovative Marketing Manager to plan and oversee the implementation of marketing strategies across different channels. Responsibilities include developing and optimizing channel marketing strategies, managing marketing campaigns, and analyzing market data to enhance marketing effectiveness. The position is based in San Diego, CA with a hybrid work schedule.
Lead pre-implementation projects for Ora Dental, define project governance frameworks, manage project portfolio, engage with stakeholders, document business processes, conduct training and demos, based in Alpharetta, GA with hybrid work schedule.