Jobs at Children's Institute Inc.

Lead clinical systems, analytics, BI and data governance for Behavioral Health and Community Services. Develop multi-year roadmap, oversee EHR and analytics platforms, manage staff and budget, drive reporting, quality, compliance, revenue optimization, AI/automation initiatives, training, vendor performance, and cross-functional alignment to support operational and regulatory goals.

Greets visitors, answers phones, routes clients to appropriate personnel, and provides clerical support across departments. Tracks administrative logs, packages, parking reservations, and creates weekly site calendars. Assists with psychiatric calls and appointments, manages interdepartmental communication, and maintains patient privacy and confidentiality.

Provides high-level administrative support to the VP, managing complex calendars, confidential correspondence, meetings, and operational projects. Participates on project teams, maintains records, supports program operations (including travel arrangements and presentations), and handles PHI with confidentiality. Some roles require bilingual Spanish and assisting with time-sensitive clinical documents or medication tracking.

Manage a segment of HRIS including Workday configuration, integrations/APIs, reporting, and dashboards. Translate business requirements into technical solutions, lead system lifecycle activities, troubleshoot issues, support data integrity, and collaborate with stakeholders. Mentor analysts and support HR across functions.

Perform complex chart and program reviews to ensure contract compliance and program performance. Prepare for audits with EHRS, analyze documentation and billing codes for DMH contracts, develop tracking systems, provide documentation training, liaise with DMH and internal departments, and lead audit preparation and quality improvement activities while protecting PHI.

Supervise and train clinical staff to ensure high-quality, compliant client care and documentation. Monitor service delivery, provide clinical consultation, maintain community relationships, perform direct services as assigned, and oversee up to 10 direct reports.

Manage and coordinate workers' compensation, leaves of absence, accommodations, and return-to-work processes from intake through resolution. Partner with third-party administrators, brokers, carriers, managers, and HR stakeholders to maintain confidential records, ensure legal compliance (federal and California), prepare reports, and improve processes. Support case management, documentation, communication, payroll/benefits coordination, and escalation of complex matters.

Provide whole-family case management and direct services including home visits, case planning, advocacy, outreach, referrals, crisis intervention, and documentation. Collaborate with community agencies, schools, and team members to set goals, monitor outcomes, and ensure audit-ready records while delivering trauma-informed, culturally sensitive supports.