Jobs at Children's Institute Inc.

Provides front desk reception and administrative support while coordinating facility operations, maintenance requests, vendors, service tracking, inventories, safety monitoring, calendars, and site coverage. Identifies building and safety issues, assists with minor repairs and operational projects, communicates status updates, and supports a welcoming, organized environment. Requires bilingual Spanish/English communication, basic building-systems troubleshooting, computer proficiency, and travel between sites.

Supports HR information systems through configuration, integration monitoring, reporting, dashboard creation, data validation, troubleshooting, testing, deployments, and documentation. The role collaborates with HR leaders and stakeholders to gather requirements, maintain data integrity, support system releases and enhancements, assist end users with reporting, and provide technical solutions aligned with organizational objectives. It has no supervisory responsibilities and requires handling confidential employee and patient information.

Provide whole-family case management and direct services including home visits, case planning, advocacy, outreach, referrals, crisis intervention, and documentation. Collaborate with community agencies, schools, and team members to set goals, monitor outcomes, and ensure audit-ready records while delivering trauma-informed, culturally sensitive supports.

Lead clinical systems, analytics, BI and data governance for Behavioral Health and Community Services. Develop multi-year roadmap, oversee EHR and analytics platforms, manage staff and budget, drive reporting, quality, compliance, revenue optimization, AI/automation initiatives, training, vendor performance, and cross-functional alignment to support operational and regulatory goals.

Greets visitors, answers phones, routes clients to appropriate personnel, and provides clerical support across departments. Tracks administrative logs, packages, parking reservations, and creates weekly site calendars. Assists with psychiatric calls and appointments, manages interdepartmental communication, and maintains patient privacy and confidentiality.

Manage a segment of HRIS including Workday configuration, integrations/APIs, reporting, and dashboards. Translate business requirements into technical solutions, lead system lifecycle activities, troubleshoot issues, support data integrity, and collaborate with stakeholders. Mentor analysts and support HR across functions.

Perform complex chart and program reviews to ensure contract compliance and program performance. Prepare for audits with EHRS, analyze documentation and billing codes for DMH contracts, develop tracking systems, provide documentation training, liaise with DMH and internal departments, and lead audit preparation and quality improvement activities while protecting PHI.

Manage and coordinate workers' compensation, leaves of absence, accommodations, and return-to-work processes from intake through resolution. Partner with third-party administrators, brokers, carriers, managers, and HR stakeholders to maintain confidential records, ensure legal compliance (federal and California), prepare reports, and improve processes. Support case management, documentation, communication, payroll/benefits coordination, and escalation of complex matters.