Jobs at Child & Family Services Inc.

Leads IT support operations across a multi-site healthcare organization, managing teams, vendors, infrastructure reliability, endpoint security, system implementations, and regulatory compliance. Partners with clinical and administrative leaders to support EHRs, telehealth, medical devices, and other healthcare technologies. Oversees training, service-level performance, upgrades, backups, access management, strategic planning, and operational improvement while protecting patient information under HIPAA and HITECH requirements.

Provides first-level IT support to employees through phone, email, and ticketing systems. Responsibilities include troubleshooting common technical issues, managing help desk tickets and SLAs, creating and terminating user accounts across EHR and other systems, escalating complex issues, documenting interactions, maintaining inventory, identifying trends, and following up on resolutions. The role also supports IT projects and requires travel to agency locations, meetings, events, and trainings.

Provides mobile, face-to-face crisis intervention and short-term clinical care for adults, youth, and families. Assesses risk, conducts mental health examinations, develops safety plans, delivers brief therapeutic interventions, coordinates referrals, and determines appropriate dispositions with clinical leadership and psychiatric consultation. The role includes call-center triage, post-crisis follow-up, documentation, supervision, overnight and weekend coverage, emergency response, and travel throughout assigned catchment areas.

The Clinician provides psychotherapy and behavioral health services, performing assessments and therapy for individuals and families, maintaining documentation, and coordinating care while working in various settings.

Provides mobile, face-to-face crisis intervention for adults, youth, and families. Conducts assessments, diagnoses, safety planning, brief therapeutic interventions, triage, post-crisis follow-up, and referrals to stabilize clients and prevent hospitalization. Collaborates with providers, families, peer staff, administrators, and psychiatrists on disposition plans. Requires flexible overnight, weekend, emergency, and multi-site coverage, along with clinical documentation, supervision, and ongoing professional training.

Therapeutic Mentors provide one-to-one support to youth, focusing on social-emotional needs and behavior management. Responsibilities include case management, developing service plans, and engaging clients in community activities.

The Clinician provides psychotherapy and treatment for mental health and substance use disorders in various settings, including clinics and schools. Responsibilities include conducting assessments, therapy sessions, care coordination, crisis management, and community education while maintaining client records and adhering to production expectations.

Therapeutic Mentors provide one-on-one support to youth addressing social-emotional and communication needs, assisting in daily living activities and fostering life skills.

The Therapeutic Training & Support Staff collaborate with families to implement interventions that enhance communication and problem-solving, support treatment plans, and improve youth's behavioral health. Responsibilities include facilitating therapy sessions, maintaining documentation, and participating in a team-oriented approach to care coordination.

The Mobile Crisis Clinician provides on-site therapeutic support to individuals facing behavioral health crises, conducts assessments, coordinates care, and collaborates with families and providers to stabilize clients and prevent hospitalization. Must maintain flexibility in working hours and travel between locations as needed.

The Clinician provides psychotherapy and treatment in various settings for clients, ensuring a safe environment and coordinating care. Responsibilities include conducting assessments, therapy sessions, crisis management, and maintaining clinical records.

The Mobile Crisis Clinician provides on-site therapeutic support during behavioral health crises for individuals and their families, preventing hospitalization and stabilizing situations. Responsibilities include assessments, interventions, collaboration with families, safety planning, and engaging in community advocacy.

Provides front-desk and administrative support at a community behavioral health center. Responsibilities include assisting clients, answering calls, scheduling appointments, maintaining electronic health records, processing documents and mail, collecting payments, coordinating transportation, ordering supplies, and supporting staff. The role requires confidentiality and HIPAA awareness, trauma-informed communication, cultural competency, accurate recordkeeping, and strong customer service skills.

Provide on-site clinical supervision and support to Access Center staff, assist with complex young adult cases and referrals, respond to traumatic events, support young adults connecting to services, and participate in team meetings and oversight with management.

Manage third-party medical billing: obtain authorizations, verify eligibility, prepare/submit claims, post payments, follow up on balances and discrepancies, prepare statements and billing reports, and recommend write-offs.

Provide mobile crisis behavioral health assessment, crisis intervention, de-escalation, stabilization, safety planning, and disposition planning while co-responding with EMS. Coordinate psychiatric evaluations and community referrals, document care per standards, and support alternatives to ED or law enforcement involvement.

Provide system and network administration, troubleshoot escalated help-desk issues, maintain servers and virtual environments, implement patches and backups, support security and HIPAA-compliant systems, participate in on-call rotation, and assist IT projects alongside the Director of IT.

Serve as administrative lead for Mobile Crisis Intervention, providing operational oversight, staffing coordination, clinical consultation, escalation management, documentation compliance, and continuity of care across shifts while supporting onboarding, training, and quality improvement.

Provide one-to-one, strength-based support to transitional-age youth, implementing behavioral health treatment goals, community engagement, and case management. Maintain caseload, collaborate with clinicians to develop individualized service plans, complete timely progress notes/billing, and transport clients as needed. Flexible schedule including occasional evenings/weekends.

Provide in-home and community-based clinical interventions for youth (0-22) and families with acute mental health needs, using DSM-5 diagnostics, wraparound and strengths-based approaches to prevent out-of-home placements. Carry a caseload, co-create community service and treatment plans, coordinate integrated services, run psycho-educational groups, participate in team meetings and on-call rotation, maintain records, and travel within the program catchment area.