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Charted, Inc.
What's It Like to Work at Charted, Inc.?
Frequently Asked Questions
As a company with many fully remote employees, Charted offers a flexible and supportive work environment to employees across the US. Job satisfaction at Charted is supported through clear growth paths, ongoing recognition programs including an internal Employee Awards program, and twice-yearly company offsites for all employees to attend. In 2025 Charted increased its maternity and paternity leave, and continues to build on its employee wellness and benefits offerings.
In 2025 Charted employees completed the Energage workplace survey; with a 76% response rate, employees reported a 93% Overall Workplace Experience Score.
Employees say they would recommend Charted as a workplace because of the supportive and collaborative environment, with a positive work culture. The remote work policy and support of work-life balance is why Charted has a 93% Overall Workplace Experience Score.
Charted, Inc. is recognized as a small but growing organization - doubling headcount in the last year, while maintaining a 4.5 star rating on Glassdoor.
Charted has won numerous awards in the last few years, including ranking #218 on the Deloitte Fast 500 in 2024, ranking #1,916 on the Inc. 5000, and being shortlisted for the FinTech Awards. Despite this monumental growth, employee satisfaction remains high. Not only does Charted have satisfied employees, Charted has a 95% customer retention rate and high CSAT scores.
Working at a small organization naturally has some challenges. When a person leaves, the impact is felt more when teams are smaller, and when a large project looms it can be all-hands-on deck. However, leadership is always committed to ensuring people are taking regular PTO and attempts are always made to appropriately backfill positions and set up chains of command to ensure work doesn't fall to the wayside or end up burdening employees.
Employees can also struggle with the high visibility at a small organization - everyone has a direct and visible impact on what we do. This also means sometimes taking on responsibilities outside a standard job description as we continuously push for growth and innovation at Charted.
Charted has excellent reviews from both employees on Glassdoor and from our customers on G2.
Charted, Inc. Employee Reviews
What People Are Saying About Charted, Inc.
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Work-Life Balance: Work arrangements are described as fully remote with flexible schedules, unlimited PTO, and leaders who actively encourage time off, which supports everyday balance. Twice‑yearly offsites aim to maintain connection without sacrificing flexibility.
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Benefits & Perks: Benefits are presented as comprehensive for a company this size, including high employer‑paid health premiums, a 401(k) contribution, expanded parental leave, birthdays off, and home‑office and phone/internet stipends. These perks are repeatedly emphasized across careers materials and company profiles.
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Career Growth: Career paths are depicted as clear, with mentorship, internal mobility, and funded training such as NetSuite certifications and continuing‑education stipends. Feedback suggests employees can take ownership and build skills through cross‑functional projects in a growing organization.
Charted, Inc.'s Awards
Charted, Inc.'s Benefits
Established employee awards to honor work and contributions
Quarterly engagement surveys to gauge employee satisfaction
Promote from within
Provides customized development tracks
Hosts in-person all-hands meetings
Charted holds a bi-annual Company Wide off site in a different city.
Hosts in-person revenue kickoff meetings
Implements team-based strategic planning
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
At Charted, we’re fully remote, with a Boston office for those who prefer a hybrid setup, and we trust our employees to manage their work and schedules responsibly.
Utilizes a flexible work schedule
As a remote-first organization with an unlimited PTO policy, Charted employees are encouraged to strive for balance. Well-rested employees are able to perform at at a higher level.
Utilizes a hybrid work model
