Jobs at Chargeflow

Drive enterprise B2B sales by prospecting, building relationships, and generating high-quality opportunities. Execute multi-channel outreach, track and optimize results, represent the company at events, collaborate with marketing and sales for lead handoff.

Lead a hands-on engineering squad building real-time, decision-making AI systems at scale. Own architecture, ship critical system components, mentor engineers, embed AI into team workflows, and define the engineering culture and processes.

Manage and resolve alert transactions in the PSP system: locate transactions, issue refunds, cancel subscriptions, document chargebacks and other outcomes, communicate with merchants, and propose process improvements to streamline alert handling.

Own the BI layer end-to-end: define and document KPIs, build decision-ready dashboards, implement data quality and observability, triage BI requests, and partner with Product, Finance, Ops, and Leadership to ensure trusted metrics and proactive monitoring.

The Enterprise Customer Success Manager will drive customer engagement, retention, and product adoption through strategies like effective email marketing and KPI monitoring.

Lead and manage onboarding projects for Enterprise and complex SMB customers, serving as primary contact from contract to activation. Create and execute onboarding plans, remove blockers, drive completion and first value, improve processes and automation, and collaborate cross-functionally to surface and resolve implementation friction.