Teams at Chargeflow

Lead and manage onboarding projects for Enterprise and complex SMB customers, serving as primary contact from contract to activation. Create and execute onboarding plans, remove blockers, drive completion and first value, improve processes and automation, and collaborate cross-functionally to surface and resolve implementation friction.

Drive enterprise B2B sales by prospecting, building relationships, and generating high-quality opportunities. Execute multi-channel outreach, track and optimize results, represent the company at events, collaborate with marketing and sales for lead handoff.

Manage and resolve alert transactions in the PSP system: locate transactions, issue refunds, cancel subscriptions, document chargebacks and other outcomes, communicate with merchants, and propose process improvements to streamline alert handling.