Jobs at Chalhoub Group

Support daily loyalty program operations across campaigns, member accounts, brands, partners, and customer care. Configure and test campaigns in the Loyalty Management System, monitor transactions, resolve escalated member issues, support UAT and partner onboarding, maintain operational reports and data integrity, reconcile points, document processes, and identify improvements to reduce recurring issues and strengthen service quality.

Achieve individual and team sales targets while delivering exceptional customer experiences in-store. Build client relationships through omnichannel engagement, capture customer and product insights, promote loyalty programs, support visual merchandising and marketing events, complete click-and-collect orders within service-level agreements, follow store procedures, and contribute feedback to improve store performance and customer experience.

Delivers luxury fashion customer experiences, achieves sales targets, builds customer loyalty, provides styling advice, supports omnichannel and e-commerce services, and maintains store presentation and inventory. Uses CRM and digital tools to communicate with customers, promote online channels, fulfill orders, and support reporting. Requires retail, fashion, or luxury brand experience and knowledge of sales techniques, fashion trends, and styling.

Supports loyalty marketing strategy through CRM, lifecycle, digital, paid media, and omnichannel campaigns. Develops customer segmentation, journeys, content, and A/B tests to improve engagement, retention, advocacy, and ROI. Manages English and Arabic brand content, CMS updates, agency collaboration, performance reporting, stakeholder presentations, and marketing invoicing. Partners with analytics, product, media, creative, and operations teams to execute and optimize loyalty initiatives.

Supports HR operations through issuing HR letters, translating official documents, preparing offer letters, onboarding new employees, coordinating ID cards, collecting documents, and maintaining electronic and physical HR records. The role requires a bachelor’s degree in Human Resources, English Translation, or a related field, fluent English, and basic Microsoft Office skills.

This internship program provides senior university students with practical experience in marketing within a luxury retail organization. Interns will contribute to team assignments, develop professional skills, learn in a supportive environment, and gain exposure to different business areas. The program fulfills mandatory university graduation training requirements and emphasizes innovation, learning, and career development.

Supervise Dyson retail Experts, achieve individual and store-level sales targets, monitor performance, maintain stock levels, develop team skills, resolve performance issues, and ensure excellent customer experiences. The role also supports CRM, customer experience, and other in-store initiatives while building relationships with store category managers and maintaining accurate sales records.

Supports HR Operations with administrative activities, including issuing HR letters, translating official documents, onboarding new employees, preparing offer letters, coordinating ID cards, collecting documents, and maintaining electronic and physical HR records.

Provides luxury fashion customers with exceptional in-store and omnichannel experiences while achieving individual and team sales targets. Builds client relationships, promotes loyalty programs, captures customer data, supports visual merchandising and marketing events, monitors product performance, ensures click-and-collect service levels, and contributes to customer experience and store improvement initiatives.

Provides fashion retail consultation and customer service for Lacoste customers. The posting does not specify detailed responsibilities or qualifications, but the role likely supports luxury product presentation, sales assistance, and memorable in-store customer experiences.

Achieve individual and team sales targets while delivering exceptional in-store guest experiences. Build client relationships through omnichannel engagement, capture customer data, promote loyalty programs, support click-and-collect service, follow visual merchandising and SOP guidelines, provide product and customer insights, assist with marketing events, and support customer experience initiatives.

Own the Omnichannel data product roadmap and prioritize analytics requests. Translate business and KPI requirements into buildable specifications, acceptance criteria, and governed glossary definitions. Partner with analytics, business, and central data teams to validate deliveries, manage backlogs, resolve conflicts, track progress, and communicate updates. Ensure customer data products comply with privacy and governance standards while improving retail reporting, personalization, and omnichannel insights.

Provides luxury fashion styling and personalized client service while achieving individual and store sales targets. Builds client relationships through CRM and omnichannel engagement, promotes loyalty programs, captures customer insights, supports visual merchandising and in-store marketing initiatives, and ensures click-and-collect and service-level standards. Maintains brand representation, follows store procedures, monitors product performance, and contributes feedback to improve customer experience and store results.

Provide SAP identity and access management expertise across SAP and non-SAP environments. Design and govern roles and authorizations, manage SAP IAG, IAS, IPS, identity lifecycle processes, SoD rulesets, access certifications, firefighter/PAM processes, and audit requirements. Analyze role and user data quality, remediate access risks, document solutions, and coordinate stakeholders across transformation workstreams. The contractor must be Dubai-based and immediately available for a six-month engagement.

Conduct internal audits assessing controls, policy compliance, risk mitigation, and process effectiveness. Plan engagements, lead process understanding sessions, develop audit programs, test controls, analyze ERP and POS data, and produce risk indicators and reports. Present findings, agree action plans, perform follow-ups, and support regional audits, special projects, and consulting engagements.

Deliver personalized fragrance consultations, recommend products, demonstrate fragrance knowledge, and achieve individual and store sales targets. Build customer loyalty through excellent service, upselling, and cross-selling. Support launches, promotions, merchandising, stock replenishment, sales reporting, and brand standards while maintaining a polished professional appearance. The role requires fragrance or beauty retail experience, strong communication, customer engagement, and flexibility to work retail hours across store locations.

Provides premium blow-drying and hair-styling services in a Dyson boutique, demonstrates Dyson machines and hair science, conducts bespoke consultations, books appointments, supports hair-care techniques, maintains visual merchandising standards, and balances customer service with sales targets. The role also serves as a Dyson brand guardian and delivers high-end retail experiences.

Drive fashion brand expansion across Egypt through wholesale opportunity identification, retail partnerships, distribution growth, market research, lead generation, pipeline management, negotiations, and commercial proposals. Build relationships with retailers, buyers, distributors, and industry stakeholders while coordinating with regional wholesale, operations, marketing, and sales teams. Monitor performance and account activity to identify growth opportunities and ensure successful execution of partnerships.

Leads business continuity and crisis management frameworks, including impact analyses, risk assessments, recovery plans, crisis exercises, and incident response. Oversees HSSE governance, audits, investigations, compliance, corrective actions, training, dashboards, reporting, and organizational resilience improvements across offices, stores, warehouses, and logistics operations.

Build and maintain customer-facing e-commerce storefront features using React.js and Next.js. Develop responsive, accessible, internationalized English and Arabic interfaces with Tailwind CSS, integrate GraphQL commerce APIs through Apollo Client, and support both Pages and App Router architectures. Contribute to shared component libraries, Storybook documentation, performance optimization, code reviews, and automated unit, component, end-to-end, and visual regression testing.