Jobs at Chalhoub Group

Provides day-to-day technical support across offices, retail stores, warehouses, and Cairo Airport Duty Free. Responsibilities include managing helpdesk tickets, troubleshooting hardware, software, Windows, iOS, printers, POS systems, scanners, and network connectivity; conducting onsite visits; supporting technology setup; maintaining incident and equipment records; and participating in a rotational 24/7 on-call schedule.

Manage daily e-commerce operations across brand websites and retailer channels, including product information, order fulfillment, payments, client support, warehouse coordination, replenishment, gifting, sales reporting, expenses, purchase orders, and website testing. The role requires strong organization, accountability, coordination, follow-up, attention to detail, and a focus on resolving issues and improving the client experience.

Lead the strategic and commercial growth of third-party e-commerce and quick-commerce channels across Saudi Arabia. Responsibilities include customer strategy, portfolio and pricing management, trade negotiations, promotional investment, demand planning, profitability, digital activations, performance analytics, and cross-functional leadership. The role focuses on expanding beauty, skincare, and Korean beauty categories through online retail partners.

Analyze business performance across commercial, supply chain, ecommerce, and customer domains. Define KPIs and build Looker dashboards, maintain LookML data products, support analysts and business users, assist with SQL and Python, and review merge requests and code. The role requires technology experience, retail operations knowledge, and familiarity with Oracle Retail and Oracle EBS systems.

Supports HR operations, recruitment coordination, employee records, onboarding, engagement initiatives, recognition activities, and Emiratisation programs within the Beauty business. The trainee coordinates employee communications and follow-ups, supports UAE National talent, maintains reports and calendars, collaborates with business stakeholders, and participates in store visits to understand frontline experiences. The role requires strong Excel skills, interpersonal confidence, adaptability, and interest in human resources and employee experience.

Leads the Chalhoub Capability Hub program across People, Finance, Real Estate, Legal, Technology Readiness, and other workstreams. Owns integrated planning, dependencies, risk management, governance, stakeholder alignment, operating standards, process improvement, executive reporting, dashboards, financial models, and board-ready deliverables. The role ensures coordinated execution, readiness, transparency, and informed decision-making across a complex global matrix.

Lead enterprise cyber defense strategy and operations, including incident response, digital forensics, detection engineering, threat intelligence, threat hunting, cloud security operations, and AI-enabled automation. Direct multidisciplinary teams and security providers, oversee SIEM, SOAR, EDR/XDR, and monitoring capabilities, establish technical standards and performance measures, manage major incidents, and strengthen cyber resilience across complex enterprise environments.

Leads enterprise data governance across GCP and SAP, establishing policies, stewardship frameworks, master data standards, privacy controls, cataloging, lineage, quality SLAs, metadata practices, and onboarding playbooks. Partners with business, IT, and security teams to drive adoption and report governance metrics. Mentors data governance and quality practitioners while overseeing tools including UpGuard, Looker RBAC, and dbt Cloud Docs.

Build and maintain high-performing React Native mobile applications for iOS and Android using JavaScript and TypeScript. Develop with Expo, integrate APIs and native modules, optimize security and performance, implement testing, monitoring, notifications, and deep linking, and support CI/CD and app-store releases. Resolve production issues, maintain code quality, collaborate across teams, and measure the impact of AI-assisted engineering practices.

Leads enterprise quality governance and automation across engineering squads. Defines QA standards, release quality gates, test automation, CI/CD testing, UAT readiness, defect analytics, and RPA delivery using UiPath. Manages quality and automation engineers, drives AI adoption in testing, oversees post-release triage, and reports quality risks to leadership. The role remains hands-on across functional, integration, end-to-end, and regression testing for complex web, mobile, ecommerce, and retail systems.

Develops production-grade predictive machine learning, generative AI, and agentic solutions. Builds MLOps pipelines, feature stores, LLM integrations, RAG systems, model endpoints, and evaluation and monitoring frameworks. The role covers model deployment, drift detection, responsible AI, governance, business KPI alignment, and mentoring AI/ML engineers while collaborating with data engineering, MLOps, and product teams.

Leads the architecture and delivery of enterprise AI/ML, generative AI, agentic workflows, and MLOps solutions. Establishes engineering standards, production deployment pipelines, model monitoring, evaluation, responsible AI practices, and governance. Integrates LLM APIs, vector databases, and cloud AI platforms while mentoring AI/ML engineers and connecting model outcomes to business value.

Lead data quality engineering across e-commerce, POS, and ERP pipelines. Design automated validation, profiling, anomaly detection, reconciliation frameworks, monitoring, alerting, and data quality scorecards. Define quality dimensions, SLAs, severity scoring, and support master data harmonization and golden records. Use SQL, Python, dbt, data testing tools, cloud data warehouses, and lineage platforms. Mentor engineers and collaborate with data governance and engineering teams.

Build and operate automated ETL/ELT pipelines using Airflow, dbt, Airbyte, Python, and SQL. Transform transactional data into dimensional reporting models, optimize BigQuery warehouses, develop Looker and Power BI dashboards, integrate e-commerce, POS, ERP, API, database, and file sources, and resolve ingestion incidents. Support data quality, pipeline reliability, monitoring, Git workflows, CI/CD, and collaboration with analytics and business teams.

Leads digital delivery across omnichannel commerce, including checkout, payments, product discovery, mobile apps, and e-commerce platforms. Translates roadmaps into executable plans, manages multi-squad capacity and dependencies, oversees delivery governance, drives Agile maturity, monitors SLAs and quality metrics, and develops delivery analysts. Partners with senior stakeholders and brands to realize business outcomes, manage billing, and ensure predictable, high-quality digital experiences.

Execute automated data validation, quality checks, profiling, cleansing, and reconciliation across e-commerce, POS, and ERP data feeds. Build data quality rules and tests using SQL, Python, and dbt; monitor BigQuery or Snowflake; harmonize master data; support cataloging and lineage through DataHub; and produce quality reports and scorecards with Looker and Excel.

Supports data engineering through SQL and Python ingestion and transformation, automated data testing, Airflow pipeline monitoring, Looker dashboard maintenance, and dbt transformations in BigQuery. Investigates basic ingestion issues, escalates pipeline failures, and collaborates with senior engineers while applying data engineering and data quality best practices.

Build and deploy machine learning and generative AI solutions, including feature stores, inference endpoints, prompt templates, RAG components, and MLOps pipelines. Prepare data, train and evaluate models, monitor performance and drift, and document experiments. Collaborate with senior engineers and data engineering teams to integrate models and ensure data readiness across cloud AI platforms.

Support AI/ML initiatives by preparing and cleaning training datasets, performing feature engineering, designing prompts, testing generative AI features, integrating REST APIs, running model experiments, monitoring performance, and documenting results. The role uses Python, Pandas, NumPy, SQL, Jupyter Notebooks, cloud AI platforms, and LLM APIs while collaborating with senior AI/ML engineers.

Leads e-commerce engineering across Salesforce Commerce Cloud and Shopify Plus, overseeing full-stack delivery, integrations, platform migrations, DevSecOps, releases, performance, reliability, and testing. Manages and mentors multi-squad engineering teams, drives Agile and SAFe delivery, monitors DORA metrics, ensures high availability during peak retail periods, and partners with architecture, product, QA, and omnichannel teams on capacity planning and technical execution.