Teams at Chalhoub Group

Provides day-to-day technical support across offices, retail stores, warehouses, and Cairo Airport Duty Free. Responsibilities include managing helpdesk tickets, troubleshooting hardware, software, Windows, iOS, printers, POS systems, scanners, and network connectivity; conducting onsite visits; supporting technology setup; maintaining incident and equipment records; and participating in a rotational 24/7 on-call schedule.

Manage daily e-commerce operations across brand websites and retailer channels, including product information, order fulfillment, payments, client support, warehouse coordination, replenishment, gifting, sales reporting, expenses, purchase orders, and website testing. The role requires strong organization, accountability, coordination, follow-up, attention to detail, and a focus on resolving issues and improving the client experience.

Lead the strategic and commercial growth of third-party e-commerce and quick-commerce channels across Saudi Arabia. Responsibilities include customer strategy, portfolio and pricing management, trade negotiations, promotional investment, demand planning, profitability, digital activations, performance analytics, and cross-functional leadership. The role focuses on expanding beauty, skincare, and Korean beauty categories through online retail partners.