Jobs at CertaSite

Prospect and convert new B2B customers within an assigned territory by selling fire and life safety solutions. The Account Executive manages sales campaigns in the CRM, develops tailored solutions, researches competition and buyer needs, achieves revenue and quota goals, and partners with marketing to strengthen go-to-market strategies. The role involves local customer travel, field meetings, negotiations, and building long-term customer relationships.

Coordinate field crew schedules, allocate assignments and travel time, monitor productivity and utilization metrics, manage real-time schedule changes, route emergency calls, and collaborate with service managers, technicians, customers, HR, operations, and purchasing to ensure jobs are completed efficiently.

Leads enterprise talent acquisition strategy, recruiting operations, team development, workforce planning, sourcing, employment branding, candidate experience, hiring practices, recruiting analytics, and ATS optimization. Partners with leaders to support growth, acquisitions, new markets, and hard-to-fill field technician roles while improving recruiting effectiveness and compliance.

The HR Manager advises leaders and team members on employee relations, performance management, compensation, benefits, policies, leaves, accommodations, and employment compliance. The role coaches managers, supports investigations and corrective actions, manages performance and benefits processes, maintains HR documentation, and partners on organizational growth, acquisitions, and integration across multiple locations. Local travel to customer and field locations may be required.

This is a general consideration application for candidates interested in joining CertaSite’s fire and life safety company. Applicants should provide complete contact information and identify the role or department they want to pursue. The company offers growth opportunities, benefits, paid time off, education reimbursement, and a mission-driven work environment. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

General consideration application for candidates interested in joining CertaSite, a growing fire and life safety company. Applicants should provide complete contact information and identify the role or department they want to pursue. The company offers benefits including medical, dental, vision, 401(k) matching, paid time off, parental leave, and education reimbursement.

Performs high-volume data entry, updates customer records, responds to helpdesk and user-support queries, establishes customer portal accounts, validates won quotes, creates contracts, and enters customer services. The role maintains data accuracy and productivity, supports operations, and helps streamline processes during company growth. It requires strong attention to detail, organization, communication, analytical problem-solving, and the ability to work independently while collaborating with teams.

Prospect within an assigned geographic territory, convert prospects into customers, sell fire and life safety solutions, manage sales activities in the CRM, develop customer relationships, monitor competition, and support revenue growth and go-to-market strategy. The role requires outside B2B sales experience, local customer travel, negotiation skills, and the ability to consistently achieve sales goals.

Provides administrative and customer support to National Account Managers serving fire protection accounts. Responsibilities include responding to customer inquiries, coordinating inspection and service updates, creating and maintaining customer and service records, tracking account activity, organizing documentation, monitoring invoices, supporting collections, identifying billing discrepancies, and coordinating resolutions. The role requires strong organization, attention to detail, communication, customer service, and Microsoft Office proficiency.

Manage customer accounts receivable by contacting customers about open invoices, researching billing questions, resolving payment issues, and reconciling high-volume accounts. Collaborate with operations and finance teams, maintain customer records, support cash application in Sage Intacct, and meet required customer-contact targets. The role is fully onsite, fast-paced, and may require month-end overtime.

Accounts Receivable Specialist responsible for contacting customers about open invoices, researching billing questions, resolving account issues, and securing payments. The role reconciles high-volume customer accounts across billings, payments, and adjustments; updates customer records; supports cash application; and collaborates with operations, finance, and leadership. This is a fully onsite Indianapolis position requiring strong communication, organization, numerical ability, Excel skills, and at least two years of accounts receivable or collections experience.

Manage daily field crew schedules, handle inbound emergency assignments, allocate work and travel, monitor performance metrics, coordinate with operations/HR/purchasing, and adjust resources in real time to ensure jobs are completed efficiently.

This posting is a general open-application invitation. Candidates should submit contact information and indicate desired role/department for consideration across the company's growing fire and life safety operations. The company emphasizes mission-driven culture, benefits, and growth opportunities.

Open invitation to apply for any role or department at CertaSite. Applicants should submit contact information and indicate desired role. Highlights company mission, growth, benefits, and equal opportunity. Applicants must be authorized to work in the U.S.; no visa sponsorship available.

Open application for Fire & Life Safety Technicians with 3+ years' experience in fire extinguishers/kitchen suppression, sprinkler service, or fire alarm/suppression. NICET certification is a plus. Apply to indicate your desired role/department; must be authorized to work in the U.S. (no visa sponsorship).

Open application for candidates interested in joining CertaSite. Applicants should submit contact information and specify the role or department they seek. Company emphasizes mission-driven culture, benefits, growth potential, and requires U.S. work authorization; it cannot sponsor employment visas.

Open application for candidates who don't see a matching posting. Applicants should submit contact information and indicate desired role/department. Must be authorized to work in the U.S.; no visa sponsorship available. Company offers benefits, growth opportunities, and mission-driven culture in fire and life safety services.

Open invitation to submit a general application for future roles. Applicants should include contact information and desired department/role. Company highlights mission, benefits, growth, and requires U.S. work authorization; visa sponsorship is not available.