Jobs at CertaSite

Perform high-volume, accurate data entry and updates; respond to Helpdesk queries; set up customer portal accounts; validate won quotes and create contracts; enter customers and recurring services; maintain quality and productivity standards; support operational projects and process improvements; occasional business travel as needed.

Manage and adjust daily schedules for field crews, handle inbound emergency assignments, allocate resources, monitor field performance metrics, coordinate with operations/HR/purchasing, and support timely job completion while communicating with managers, technicians, and customers.

Contact customers about open invoices via phone, email and portal; research and resolve billing questions; reconcile high-volume accounts; assist with cash application (Sage Intacct cross-training); coordinate with operations and finance teams; maintain regular customer contact and complete other assigned accounting duties. Onsite role in Indianapolis.

Manage daily field crew schedules, handle inbound emergency assignments, allocate work and travel, monitor performance metrics, coordinate with operations/HR/purchasing, and adjust resources in real time to ensure jobs are completed efficiently.

Open call for candidates to submit general applications for any role or department. Applicants should include full contact information and the role/department of interest. Company highlights benefits and growth; applicants must be authorized to work in the U.S. (no visa sponsorship).

Open application for candidates interested in joining CertaSite. Applicants should submit contact information and specify the role or department they seek. Company emphasizes mission-driven culture, benefits, growth potential, and requires U.S. work authorization; it cannot sponsor employment visas.

This posting is a general open-application invitation. Candidates should submit contact information and indicate desired role/department for consideration across the company's growing fire and life safety operations. The company emphasizes mission-driven culture, benefits, and growth opportunities.

Open call for Fire & Life Safety Technicians with 3+ years' experience in fire extinguishers, kitchen suppression, sprinkler service, or fire alarm/suppression. Applicants can apply even if no specific opening matches; NICET certification is a plus. Company offers benefits, growth opportunities, and requires U.S. work authorization.

Responsible for prospecting and converting customers in an assigned territory by selling CertaSite fire and life safety solutions, following established sales processes in the company CRM, collaborating with marketing and operations, driving revenue and margin optimization, and professionalizing go-to-market strategies. Requires disciplined time management, negotiation, and resilience.

Sell CertaSite fire and life safety products to prospects in an assigned territory. Prospect, qualify, and convert leads using the company CRM and prescribed sales process; collaborate with marketing and operations to build scalable go-to-market strategies, optimize margins, and grow revenue while maintaining competitive awareness.

Provide administrative and operational support to Corporate Operations: prepare monthly service letters, maintain acquisition and billing records, manage live chat inquiries, support projects and system implementations, finalize lost business accounts, and keep organized documentation to ensure workflow efficiency and compliance.

Open call for Fire & Life Safety Technicians with 3+ years experience in fire extinguishers, kitchen suppression, sprinkler service, or fire alarm and suppression. NICET certification is a bonus. Apply even if no specific role is posted. Company offers benefits, growth opportunities, and requires U.S. work authorization (no visa sponsorship).

Open invitation to apply for any role or department at CertaSite. Applicants should submit contact information and indicate desired role. Highlights company mission, growth, benefits, and equal opportunity. Applicants must be authorized to work in the U.S.; no visa sponsorship available.

Open general application to join CertaSite; submit contact info and desired role/department. Highlights company mission, perks, growth, and that applicants must be authorized to work in the U.S.; employer does not sponsor visas.

Open application for Fire & Life Safety Technicians with 3+ years' experience in fire extinguishers/kitchen suppression, sprinkler service, or fire alarm/suppression. NICET certification is a plus. Apply to indicate your desired role/department; must be authorized to work in the U.S. (no visa sponsorship).