Teams at CertaSite

Manage customer accounts receivable by contacting customers about open invoices, researching billing questions, resolving payment issues, and reconciling high-volume accounts. Collaborate with operations and finance teams, maintain customer records, support cash application in Sage Intacct, and meet required customer-contact targets. The role is fully onsite, fast-paced, and may require month-end overtime.

Accounts Receivable Specialist responsible for contacting customers about open invoices, researching billing questions, resolving account issues, and securing payments. The role reconciles high-volume customer accounts across billings, payments, and adjustments; updates customer records; supports cash application; and collaborates with operations, finance, and leadership. This is a fully onsite Indianapolis position requiring strong communication, organization, numerical ability, Excel skills, and at least two years of accounts receivable or collections experience.

Manage and adjust daily schedules for field crews, handle inbound emergency assignments, allocate resources, monitor field performance metrics, coordinate with operations/HR/purchasing, and support timely job completion while communicating with managers, technicians, and customers.