Jobs at Certa

Lead customer-facing implementations for Fortune 500 organizations by discovering and optimizing third-party risk processes, configuring workflows and automations in Certa Studio, integrating systems, debugging data flows, managing testing and go-live, and supporting hypercare. Translate customer feedback into product improvements, templates, and deployment accelerators while working with compliance, security, privacy, legal, procurement, finance, and sustainability stakeholders.

Own end-to-end delivery of complex enterprise software implementations from kickoff through go-live and stabilization. Lead requirements workshops, create project plans, manage scope, risks, budgets, dependencies, and change control, and coordinate solution architects, engineers, QA, and client stakeholders. Serve as the primary client contact, communicate with executive audiences, resolve blockers, and ensure successful handoffs. The role requires technical fluency in architecture, integrations, and data flows, along with strong stakeholder and delivery management skills.

Own end-to-end delivery of complex enterprise SaaS implementations from kickoff through go-live and stabilization. Lead requirements discovery, project planning, scope and change control, risk management, cross-functional engineering and QA coordination, and executive client communications. Serve as the primary client contact, translate business needs into technical requirements, manage timelines and budgets, resolve blockers, and improve delivery methodologies.

Lead end-to-end Certa implementation design and delivery, translating third-party risk, procurement, and vendor-management requirements into scalable platform configurations. Configure workflows, integrations, risk models, and reporting; lead discovery workshops; manage client expectations; create solution documentation; and mentor implementation consultants. The role requires extensive TPRM or procurement domain expertise, enterprise SaaS implementation experience, technical integration knowledge, and strong client-facing consulting skills.

Own and architect scalable test infrastructure, establish quality strategies, optimize test suites and CI/CD performance, manage AWS-based test environments, develop reporting and testing tools, and mentor junior SDET engineers. The role requires advanced TypeScript, Playwright framework expertise, API/UI test orchestration, software design patterns, AWS, Docker, Git, reporting tools, and performance optimization experience.

Open application for candidates interested in joining Certa across engineering, product, customer, go-to-market, operations, or other teams. Applicants should describe their strengths, relevant accomplishments, desired problems to solve, ownership, curiosity, comfort with ambiguity, communication skills, and ability to work effectively with a distributed global team.

Provide post-implementation technical support for Certa’s SaaS platform. Investigate and resolve customer issues, troubleshoot configurations and integrations, manage support tickets and escalations within SLAs, document resolutions, and share knowledge. The role requires distinguishing support work from implementation changes, identifying recurring issues, and recommending platform improvements while communicating clearly with enterprise customers and internal Product and Engineering teams.

Own Certa’s end-to-end product design vision and create intuitive, AI-native experiences for complex enterprise workflows. Lead discovery, research, prototyping, validation, and delivery while establishing trustworthy AI design principles. Partner with Product, Engineering, and Customer teams, influence leadership, and build a high-performing design culture through mentoring, critique, and experimentation.

Lead customer-facing technical implementations for Fortune 500 clients. Discover and optimize third-party risk and compliance processes, configure workflows, forms, logic, scoring, approvals, integrations, and data flows in Certa Studio, and debug cross-system issues. Own project governance, testing, cutover, go-live, hypercare, and handoff. Use production LLMs and scripting to build solutions, identify platform limitations, and create reusable templates and accelerators.