Jobs at Century Business Products Inc.

Develops new B2B business and manages existing client relationships by identifying needs, presenting document management and business technology solutions, and meeting sales goals. Responsibilities include analyzing customer data and market trends, tracking performance in CRM/ERP systems, conducting presentations, maintaining product knowledge, attending sales meetings, and completing training. Requires communication, negotiation, technical aptitude, independent workload management, a driver’s license, basic technology skills, and occasional lifting of equipment.

Develop new B2B business and maintain existing client relationships by identifying needs, presenting business technology solutions, and achieving sales goals. Analyze customer data, leads, and market trends to create sales strategies; track performance in CRM and ERP systems; attend sales meetings and complete ongoing product and sales training. The role requires strong communication, presentation, negotiation, relationship-building, technical aptitude, independent workload management, a driver’s license, and the ability to occasionally handle technology equipment.

Provide remote and on-site IT support for client workstations, servers, and network infrastructure. Log and resolve service requests, install/configure hardware and software, perform maintenance, document work, and collaborate with team members to improve processes while delivering strong customer service.

Provide first-level service desk support for endpoints, networks, servers, and mobile devices; troubleshoot hardware/software, deploy images and updates, document tickets, escalate complex issues, assist with system upgrades, and maintain high-quality customer service and accurate time reporting.