Teams at Century Business Products Inc.

Provide first-level service desk support for endpoints, networks, servers, and mobile devices; troubleshoot hardware/software, deploy images and updates, document tickets, escalate complex issues, assist with system upgrades, and maintain high-quality customer service and accurate time reporting.

Sell content management, document automation, scanning/printing, and information security solutions to B2B clients. Identify and cultivate new business, grow existing accounts, meet sales targets, use CRM/ERP to track performance, deliver product presentations, and complete ongoing product and sales training.

Identify and cultivate new B2B opportunities and manage existing client relationships. Sell content management, document automation, scanning/printing, and information security solutions. Meet sales targets, analyze customer data and market trends, track performance in CRM/ERP, present solutions, and maintain product knowledge through training and meetings.