Teams at CENTRL Inc

Supports an enterprise B2B SaaS platform by troubleshooting client-reported issues, developing code fixes, maintaining products and internal tools, and managing technical integrations and configuration updates. Collaborates with engineering, product, and client services teams to resolve issues, improve product quality, analyze enhancements, and maintain internal documentation.

Own AI quality for an agentic enterprise platform, including evaluation datasets, grading rubrics, regression testing, model benchmarking, cost optimization, observability, and feedback systems. Partner with engineering, product, design, sales, and client-facing teams to diagnose failures, improve prompts and models, define quality standards, and ship product changes. The role combines hands-on Python and SQL analysis with product management, LLM evaluation, RAG, document AI, and agent workflow expertise.

Lead product positioning, enablement, go-to-market execution, and adoption strategy. Create messaging, sales and in-app enablement materials, run webinars and content, track product usage, and partner cross-functionally to drive adoption and revenue in investment management.