Teams at CENTRL Inc

Generates and qualifies outbound and inbound leads through high-volume cold calling, LinkedIn outreach, email campaigns, and account research. The representative articulates CENTRL’s value, identifies customer needs, engages decision-makers, maintains sales data in Salesforce, and consistently achieves qualified-opportunity quotas. The role supports list-building and marketing copy, coordinates with Team Leaders, and hands qualified opportunities to Account Executives.

Supports an enterprise B2B SaaS platform by troubleshooting client-reported issues, developing code fixes, maintaining products and internal tools, and managing technical integrations and configuration updates. Collaborates with engineering, product, and client services teams to resolve issues, improve product quality, analyze enhancements, and maintain internal documentation.

Own AI quality for an agentic enterprise platform, including evaluation datasets, grading rubrics, regression testing, model benchmarking, cost optimization, observability, and feedback systems. Partner with engineering, product, design, sales, and client-facing teams to diagnose failures, improve prompts and models, define quality standards, and ship product changes. The role combines hands-on Python and SQL analysis with product management, LLM evaluation, RAG, document AI, and agent workflow expertise.