Celtic Bank
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The Customer Experience Specialist I serves as the first point of contact for visitors, providing administrative, accounting, and customer service support. Responsibilities include front office administration, teller duties, accounting tasks, and customer inquiries. Qualifications include 3+ years of customer-facing experience, organizational skills, and professionalism.
Lead and manage the relationships between Celtic Bank and designated fintech partners, overseeing all aspects of the partnerships including compliance, credit, operations, finance, and legal. Evaluate product performance, manage risk-based reviews, support regulatory compliance, and facilitate new partner implementation. Requirements include a Bachelor's degree, 5 years of banking or finance experience, strong communication and leadership skills, and the ability to work effectively in a fast-paced environment.
As a FinTech Partner Program Analyst at Celtic Bank, you will support Relationship Managers in managing strategic lending partnerships, coordinate program material review, serve as a secondary point of contact for partners, track and report on issues, and support business development and new partnership acquisition.