Jobs at Cellofoam North America Inc.

Sources new sales opportunities from pre-qualified leads, develops existing customer relationships through upselling, and manages assigned accounts by phone. Responsibilities include qualifying leads, explaining products and quotes, preparing pricing and reports, coordinating customer projects, resolving issues across departments, and supporting outside sales representatives. The role also maintains customer records, tracks orders and approvals, supports bids and surveys, and assists with marketing materials. Advanced Excel proficiency, ERP knowledge, strong communication, and the ability to understand mechanical drawings are required.

Coordinates sales projects and serves as a liaison among Sales, Engineering, Manufacturing, Procurement, customers, and representatives. Provides customer support, enters orders, prepares quotes and reports, tracks project approvals, manages surveys and account activities, and supports bids, pricing, marketing materials, and issue resolution. Maintains accurate records, coordinates communications and schedules, protects confidential information, and follows company safety and compliance standards.