Jobs at CCS (customonline.com)

Provides on-site network, server, virtualization, endpoint, and end-user support for a K-12 school district. Responsibilities include troubleshooting routing, switching, and wireless connectivity; maintaining servers and VMware environments; managing Windows, Chromebook, and iPad devices; resolving tickets; maintaining documentation and asset records; supporting installations and device rollouts; and escalating complex architecture issues.

Supports network technology refresh programs for K-12 schools by reviewing site surveys, interpreting wired and wireless network documentation, and producing preliminary network designs and deliverables. Uses Excel, VBA, and potentially Python-based automation tools to analyze survey data and create documentation. Requires knowledge of Cisco infrastructure, Meraki networks, VLANs, and general networking technologies, along with strong attention to detail and communication skills.

Designs and delivers technology-focused professional learning for School District personnel. Responsibilities include creating curricula and customized learning plans, facilitating training across roles and levels, coordinating large-scale training logistics, measuring learning impact through data analysis, and partnering with district offices, vendors, and external partners to improve training programs.

Coordinates survey and design project workstreams, schedules, milestones, documentation, approvals, field resources, and deliverables. Maintains project records, trackers, action items, dependencies, and status reports while coordinating with engineers, designers, field teams, project managers, clients, and vendors. Identifies delays, missing information, scheduling conflicts, and execution risks, escalating technical or scope decisions to leadership. Supports meetings, reporting, site readiness, design submissions, resubmissions, and project closeout activities.

Drive new business and account growth by prospecting, developing executive relationships, presenting technology solutions, managing sales pipelines, forecasting, negotiating contracts, and coordinating with solution consultants and manufacturing partners. The role sells consulting, managed services, staffing, products, and applications while maintaining certifications and achieving sales targets.

Supports enterprise network infrastructure projects through hands-on installation, rack-and-stack work, cabling, configuration, troubleshooting, site assessments, and technical documentation. Installs and supports Cisco and Cisco Meraki switches, firewalls, and wireless access points, coordinates third-party vendors, assists end users, and provides surveillance technology support. The role requires fieldwork across New York City, construction-site work, equipment handling, strong networking knowledge, and effective collaboration with engineers, project managers, and clients.

Owns technical delivery of network, wireless, video surveillance, and related technology integration projects from construction surveys through closeout. Designs systems, reviews construction drawings, develops bills of materials, coordinates vendors and field teams, configures and troubleshoots Cisco and Meraki infrastructure, supports Genetec systems, maintains project documentation, automates engineering workflows, manages risks, and mentors technical staff.

Owns the design, integration, and closeout of network, wireless, video surveillance, and related technology projects. Conducts construction surveys, reviews drawings, develops designs and bills of materials, coordinates vendors and field teams, configures and troubleshoots Cisco and Meraki infrastructure, maintains as-built documentation, and leads process automation and technical mentoring. The role requires field work in construction environments, project coordination, technical leadership, and travel throughout New York City.

Provides Tier I and II support for enterprise network and IT infrastructure. Assists with Cisco and Meraki installation, configuration, troubleshooting, monitoring, hardware upgrades, patching, backups, cabling, documentation, and technology deployments. Supports wired and wireless networks, firewalls, cloud technologies, endpoints, and security systems while escalating complex issues. The role includes client communication, training, maintenance-window support, physical equipment work, and travel throughout New York City and Long Island.

The Account Executive – Voice Specialist drives revenue growth by selling recurring revenue solutions in Unified Communications and Voice, focusing on cloud telephony and Microsoft Teams services. Responsibilities include achieving sales quotas, developing target markets, and integrating cross-sell opportunities within the CCS portfolio.

The Account Executive is responsible for identifying new business opportunities, managing client relationships, and selling IT solutions while achieving sales targets.

The Account Executive - CMMC Specialist drives revenue in cybersecurity and compliance, focusing on CMMC and DFARS services. Responsibilities include managing client relationships, selling compliance solutions, and developing market strategies.