Jobs at CCS (customonline.com)

The Director of Revenue Operations will optimize sales strategies, align cross-departmental functions, oversee sales processes, manage CRM integrity, and lead a team to boost performance and revenue growth.

The Account Executive – Voice Specialist drives revenue growth by selling recurring revenue solutions in Unified Communications and Voice, focusing on cloud telephony and Microsoft Teams services. Responsibilities include achieving sales quotas, developing target markets, and integrating cross-sell opportunities within the CCS portfolio.

Manage billing for new deals and renewals: convert contracts to NetSuite sales orders, track renewals, process credits/rebills, request vendor quotes, maintain recurring revenue accuracy, support reporting, and coordinate with sales, client success, vendors, and internal teams.

Design, implement, and support LAN/WAN/WLAN network infrastructure including VPNs and firewalls. Monitor security services (FTD/FireSource, ISE), manage remote site connectivity (Meraki, dark fiber, ISP links), provide tier-3 troubleshooting, maintain documentation/diagrams, and project-manage network installations and upgrades.

The Intern will assist in developing Java-based products, writing SSRS reports, optimizing T-SQL queries, and collaborating with senior developers while documenting work for client delivery.

The Account Executive is responsible for identifying new business opportunities, managing client relationships, and selling IT solutions while achieving sales targets.

The Account Executive - CMMC Specialist drives revenue in cybersecurity and compliance, focusing on CMMC and DFARS services. Responsibilities include managing client relationships, selling compliance solutions, and developing market strategies.

Support day-to-day MSP order-to-billing operations: review and fulfill orders, maintain NetSuite data, track recurring revenue, reconcile invoices, coordinate with Sales and Finance, and assist with monthly billing and reporting.

Provide first-level technical support for Infinite Campus via phone and support portal, triage and document incidents, resolve or escalate issues, maintain product knowledge, and deliver excellent customer service to K-12 clients. Travel to Blaine, MN for certification training and other limited travel required.

The Senior Project Manager leads complex cross-functional projects and oversees the integration of acquired organizations into the enterprise PMO framework by assessing processes, tools, and financial controls.