Jobs at CATALIS

Manage financial operations for education savings plans, including check and ACH distributions, reconciliations, reporting, process improvement, risk management, vendor and contract oversight, audit support, and complex customer account resolution. Maintain accurate financial records, strengthen internal controls, ensure regulatory compliance, improve workflows, and collaborate with leadership to support informed decision-making and departmental goals.

Process and balance received payments, reconcile deleted checks with control logs, resolve discrepancies, process retail accounts per schedule, handle mail transactions by matching coupons to checks, and operate an Opex mail/scan machine.

Lead daily financial processing and matriculation operations for college savings programs. Supervise and develop a team, ensure timely transaction processing and compliance, monitor KPIs, drive process improvements, support audits, and partner cross-functionally to resolve operational issues.

Inspect and evaluate commercial properties, analyze market and financial data, determine property valuations per Wisconsin law, maintain records, meet owners, prepare reports, defend assessments, and use GIS and assessment software.

Lead an eight-person data conversion team to define playbooks, tools, and standards for migrating legacy data into Catalis SaaS products. Oversee ETL design, build, testing, validation, performance tuning, quality enforcement, and collaborate with Product, Engineering, Sales, and PSO. Drive scalable methodology and adopt AI-assisted tooling to increase throughput.

Provide first-line technical support for SaaS customers via phone, email, and chat; log incidents, perform basic troubleshooting (passwords, installs, connectivity), escalate complex issues, maintain knowledge base, and keep customers updated until resolution.

Owns Payments product backlog and roadmap execution for tax and CAMA, defines measurable outcomes, writes user stories and acceptance criteria, supports discovery, release planning, compliance coordination (PCI/NACHA/SOC), and works closely with engineering to deliver improved payer experiences and operational results.

Lead product strategy and roadmap for payments solutions: conduct market research, define requirements, manage the development lifecycle, coordinate launches, monitor KPIs, ensure regulatory compliance, and collaborate across engineering, ops, finance, sales, and client teams.

Manage day-to-day administration of employee benefits, retirement, and leave programs across U.S. and Canada. Process enrollments and life events, coordinate with vendors and payroll, ensure compliance with leave and benefits regulations, reconcile contributions and invoices, create communications, and support open enrollment and benefits projects.

Provide first-line technical support for municipal SaaS customers via phone, email, and chat. Log incidents in the ticketing system, perform basic troubleshooting (password resets, installs, connectivity), escalate complex issues, maintain knowledge base content, and communicate status updates to customers.

Serve as a bridge between stakeholders and technology teams: gather and document requirements, analyze data, map and improve processes, manage stakeholders, support solution evaluation, UAT, and project coordination.

Provide first-line technical support for SaaS customers via phone, email, and chat: troubleshoot basic issues, log incidents, update customers, escalate complex problems, and contribute to the knowledge base.

Develop and maintain Azure-based microservice applications across the full SDLC. Implement secure coding and CI/CD, resolve technical debt, participate in Agile ceremonies, mentor junior developers, and ensure compliance with standards and regulatory requirements.

Manage incoming payments, invoicing, and collections; reconcile customer accounts; resolve billing discrepancies; prepare AR reports; support month- and year-end close; ensure compliance and improve billing processes while providing client support.

Design, build, test, and maintain backend services and APIs using C#/.NET Core. Develop and deploy cloud-native solutions on AWS, participate in architecture, troubleshoot cross-tier issues, write tests and documentation, collaborate with product and QA, and mentor junior developers.

Join the development team to learn proprietary system architecture, collaborate on design, implement new features using .NET Core and WebAPI, build/consume REST and SOAP services, document work, and ensure automated tests (unit/Selenium) with QA.

Support financial operations for Florida's Prepaid College and 529 Savings Plans by processing distributions, performing reconciliations, improving controls and processes, producing reports, managing vendors, supporting audits, resolving customer account issues, and collaborating with leadership to mitigate financial risk.

Develop, test, implement, maintain and document .NET web applications and APIs. Work on frontend and backend components, database design and stored procedures, perform root-cause analysis, ensure secure coding and assist with system enhancements and documentation.

Support and implement Catalis CMMS products by creating project plans, configuring and deploying software, managing client communications and feedback, collaborating with Customer Success, and tracking deliverables and milestones. Handle spatial and non-spatial data and ensure timely, high-quality implementations.

Lead discovery, define and prioritize requirements, and maintain the product backlog for Public Works (CMMS) modules. Collaborate with customers and development teams, write user stories and acceptance criteria, participate in Agile ceremonies, support UAT and release readiness, and drive continuous product improvements based on feedback and adoption.