Search the 5 jobs at CATALIS

In the Software Support Specialist role, you will be responsible for working directly with customers daily to understand, document and resolve any issue or new feature they have within the software. You will work directly with teammates and management to identify the best resolution for each customer and provide excellent customer service.

Responsible for providing telephone and e-mail support to customers, resolving technical issues, and documenting thoroughly. Must deliver excellent customer service and work collaboratively with teammates and management.

As a Real Property Data Collector for the Massachusetts Assessors Office, you will be responsible for gathering accurate and comprehensive data related to real property within designated geographic areas. This role involves field data collection, property documentation, data entry and management, communication and collaboration, quality assurance, and training and development.

Positioned in a call center environment, provide inbound service to multiple prepaid and investment customers and process transactions as needed. Responsibilities include answering inquiries, processing financial transactions, assisting with enrollment, explaining complex rules, and providing excellent service to meet service level agreements.

Catalis is looking for a Pricing Analyst to conduct data analysis, develop pricing strategies, and enhance profitability. The role involves analyzing market trends, creating pricing models, and collaborating with teams to optimize pricing strategies. Strong analytical skills, proficiency in data analysis tools, and excellent communication abilities are key.