Jobs at Casella Waste Systems, Inc.

Provides clerical and administrative support to managers, employees, and customers. Responsibilities include managing mail, invoices, records, office supplies, correspondence, calls, onboarding paperwork, schedules, reports, and travel arrangements. The role requires proficiency with Microsoft Office, strong communication and customer service skills, attention to detail, flexibility, and 0–2 years of administrative experience.

Prepares and sends customer invoices, records payments, updates account and billing records, manages balances, and supports collections. Communicates with customers about billing issues, account status, statements, and payments while maintaining accurate documentation. The role also collaborates with accounts receivable, organizes financial records, and performs data entry and account maintenance with strong attention to detail.

Processes weekly and semi-monthly payrolls across multiple divisions and states. Maintains employee, pay, timekeeping, tax, deduction, bonus, commission, adjustment, and termination records. Reviews new-hire payroll entries in ADP, updates procedures, maintains payroll documentation, responds to payroll inquiries, supports projects, and assists with reporting, problem-solving, training, and compliance activities.

Supervises collection operations, drivers, and helpers while ensuring safety, compliance, service quality, and operational performance. Responsibilities include team leadership and development, driver onboarding and coaching, accident and complaint investigations, documentation, route optimization, and collaboration with divisional leaders on operational initiatives.

Processes vendor invoices and employee expenses, coordinates timely payments, prepares reports, and performs accounts payable, accounts receivable, purchasing, payroll, and account reconciliation duties. Maintains internal controls, resolves vendor and employee payment concerns, collaborates with departments and auditors, and supports accurate procure-to-pay operations. Requires strong organization, communication, problem-solving, multitasking, and attention to detail.

Provides centralized sales operations support by managing sales processes, CRM and related technology, training resources, documentation, data accuracy, change requests, user acceptance testing, and cross-functional projects. The role improves sales workflows, supports CRM administration, coordinates technology enhancements, and partners with sales, finance, IT, marketing, operations, and customer service teams to increase efficiency and sales growth.

Leads customer care operations by managing team managers, setting performance standards, developing service strategies, and improving customer satisfaction, retention, quality, and efficiency. Oversees workforce planning, coaching, analytics, escalations, process improvement, compliance, and integration of acquired teams. Partners cross-functionally with Operations, Sales, Billing, IT, HR, and Marketing while developing leadership talent and aligning customer care initiatives with organizational growth objectives.

Manages customer accounts receivable portfolios, collects past-due balances, documents communications, resolves billing inquiries, assesses account information, and coordinates with internal departments to reduce credit risk. The role requires customer service, account reconciliation, payment collection, reporting, Excel proficiency, and collaboration while supporting customers through phone, email, fax, and online portals.

Processes vendor invoices, employee expenses, payments, and accounting transactions while maintaining internal controls and meeting strict deadlines. Prepares invoice and billing reports, supports accounts payable, accounts receivable, purchasing, payroll, account balancing, and analysis activities. Resolves vendor and employee payment concerns, collaborates with internal teams and auditors, and uses accounting systems to maintain accurate records. Requires strong organization, communication, problem-solving, and attention to detail.

Coordinates waste, recycling, transportation, and environmental service logistics for customers. Manages accounts, vendors, carriers, facilities, service scheduling, documentation, and issue resolution. Analyzes operational, financial, and customer data using CRM, dispatch, reporting, and business systems to improve service reliability, compliance, efficiency, and profitability. Collaborates with internal teams and external partners while supporting process improvements and maintaining customer relationships.

Supervises waste collection operations, drivers, and helpers while ensuring safety, compliance, route efficiency, and performance goals. Responsibilities include onboarding and coaching employees, investigating accidents and complaints, implementing operational initiatives, developing team members, and creating logistics plans to reduce route hours. The role also requires collaboration with division leadership, documentation of incidents, and adherence to company policies and safety standards.

Provides clerical and administrative support, including mail and records management, filing, correspondence, customer calls, office supply ordering, invoice processing, onboarding paperwork, scheduling, reporting, and travel arrangements. Requires strong customer service, communication, organization, problem-solving, and attention to detail while supporting managers, employees, vendors, and customers in a high-volume, on-site office environment.

Provides administrative and operational support, including filing records, maintaining office and safety supplies, updating safety documentation, managing mail, communicating with drivers and customers, assisting with employee onboarding, processing payments, and covering dispatch operations when needed. Requires strong organization, attention to detail, communication, teamwork, and proficiency with Microsoft Office and Outlook.

Supports sales operations by administering MS Dynamics 365 and related sales technologies, maintaining CRM data and workflows, coordinating system updates, developing training and documentation, managing change requests, and leading user acceptance testing. The role manages project timelines, supports sales process improvements, resolves system issues, and collaborates with cross-functional stakeholders to improve sales efficiency and technology adoption.

Prepares, analyzes, and reviews financial statements; maintains accounting records; supports accounts payable, payroll changes, month-end close, reconciliations, audits, budgets, forecasts, and compliance. The role collaborates with controllers and operations management, monitors financial policies, prepares reports, and supports financial projects. Candidates need a bachelor’s degree, 1–2 years of accounting experience, Excel proficiency, strong communication skills, and U.S. work eligibility.

Supervises collection operations, drivers, and helpers while ensuring safety, service, and operational goals. Responsibilities include onboarding drivers, coaching performance, investigating accidents and disputes, ensuring policy compliance, developing team members, and creating route-efficiency plans. The role partners with operations leadership to implement initiatives and requires strong communication, customer service, organizational, and Microsoft Office skills.

Provides centralized sales operations support by managing sales processes, CRM administration, data accuracy, training documentation, change requests, user acceptance testing, and cross-functional projects. The role improves sales technology workflows, coordinates process updates, supports sales teams, and partners with finance, IT, marketing, operations, and customer service to drive efficiency and sales growth.

The Division Controller oversees accounting operations for assigned locations, including budgeting, expense management, cash collection support, internal controls, SOX compliance, financial reporting, and accounting close processes. The role analyzes division finances, consolidates financial data, improves accounting processes, coordinates with account executives, and leads accounting staff through goal setting, coaching, and development. The position also ensures compliance with applicable company, state, and federal requirements.

Analyzes revenue, pricing, customer, operational, and market data to support forecasting, KPI governance, reporting, pricing optimization, retention, margin performance, and process improvement. Develops dashboards, scorecards, forecasts, and executive-ready recommendations while partnering with Sales, Finance, Operations, Customer Care, and Revenue Operations. Audits pricing and revenue processes, identifies leakage risks, maintains data standards, and promotes consistent performance reporting across the organization.

Performs customer billing, invoicing, sales adjustments, account reconciliations, weight-ticket audits, reporting, and month-end profit and loss preparation. Supports collections and finance projects while maintaining accurate, timely billing for assigned accounts. Requires attention to detail, analytical ability, Excel proficiency, teamwork, and the ability to meet monthly deadlines. The role may be remote or hybrid but requires periodic office attendance for onboarding, training, and collaboration.