Jobs at Carwow

Own the transformation and semantic layers by building scalable dbt data models in BigQuery, developing Looker dashboards and explores, defining business metrics, and implementing data quality testing and documentation. Partner with stakeholders across commercial, product, marketing, finance, and operations to deliver trusted self-service analytics. Optimize query performance and costs, mentor junior analysts, and promote analytics engineering best practices.

Owns visual design across brand, campaign, social, print, CRM, paid media, editorial, and digital channels. Develops concepts, campaign systems, templates, and scalable toolkits while maintaining brand consistency. Creates social-first video content, collaborates with marketing, product, editorial, copy, and creative teams, and provides feedback to freelancers. The role also improves creative workflows, explores AI-assisted production, presents design rationale, and contributes to the wider creative community.

Leads group-wide Accounts Payable, Billing, Credit Control, banking operations, and working capital management. Manages teams across London and Porto, oversees financial controls and reporting, and drives automation and process improvements across NetSuite and connected finance systems. Responsibilities include improving collections and DSO, implementing purchase order and source-to-procure processes, maintaining system governance, ensuring data integrity, and partnering with Finance, Technology, and business stakeholders.

Own the direction and execution of Carwow’s consumer mobile app. Lead customer discovery, define product priorities, prototype and ship AI-powered features, and partner closely with design and engineering. Manage the backlog, success metrics, experimentation, engagement, retention, and revenue outcomes. Align product, engineering, data, CRM, marketing, and leadership around strategy and trade-offs while shaping a new consumer product for millions of UK drivers.

Own the dealer-facing product area covering vehicle collections, final pricing, payments, and Wallet. Lead product strategy, discovery, dealer research, data analysis, AI opportunity exploration, roadmap prioritization, and delivery with design and engineering. Build dealer relationships, translate feedback into product decisions, improve engagement and retention, and collaborate with commercial, marketing, and leadership teams on priorities, launches, and strategic partner conversations.

Lead the end-to-end administration and enhancement of Salesforce across Sales, Customer Experience, and Operations. Responsibilities include requirements analysis, platform configuration, automation, integrations, reporting, technical debt management, testing, deployment, issue resolution, user training, onboarding, and adoption. The role partners with cross-functional stakeholders and manages Salesforce initiatives in an agile environment while supporting scalable process improvements and future AI and automation capabilities.

Owns and develops relationships with automotive brands in Spain, expanding partnership opportunities through pitches, campaigns, brand experiences, and retailer engagement. The role creates data-informed pitch decks, manages concurrent client projects, collaborates with commercial and internal teams, and provides partner feedback to improve Carwow’s products and propositions.

Drive adoption of the Sell My Car platform by acquiring and onboarding independent motor traders and franchise dealer groups. Generate new business through high-volume phone outreach and inbound leads, conduct tailored product demos, negotiate partnerships, identify upsell opportunities, and collaborate with Account Management on handovers and reactivation. Maintain accurate CRM records and build long-term dealer relationships.

Generate qualified outbound pipeline for Used Car Advertising by cold-calling and messaging independent dealers and retail groups. Qualify prospects through structured discovery, book high-quality meetings for Business Development Managers, maintain accurate CRM records, meet activity targets, and improve messaging and objection handling through coaching and repetition.

Own the analytics transformation and semantic layers by building trusted dbt data models, BigQuery datasets, Looker dashboards, metrics, tests, and documentation. Translate stakeholder needs into scalable models and visualizations, optimize query performance and costs, improve data quality, and mentor junior analysts. Partner across commercial, product, marketing, finance, and operations to enable self-service analytics and consistent business reporting.

Provides first-line customer support by phone, email, and chat. Manages workloads, resolves customer issues and complaints, handles assigned deliverables, maintains accurate records, meets response targets, and collaborates with internal teams. The role emphasizes empathy, professionalism, proactive problem-solving, quality service, customer satisfaction, and continuous process improvement. This is a six-month fixed-term contract with hybrid work from the Porto office.

Leads and coaches three Account Managers while managing a personal portfolio of dealer groups. The role owns revenue and retention targets, develops partner relationships, analyzes performance data, creates persuasive presentations, drives upselling, resolves escalations, and collaborates with marketplace, OEM, operations, and field teams. The position is hybrid in London with travel to dealer partners as needed.

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Responsibilities include developing partnerships, delivering sales presentations, driving revenue and buyer growth, managing strategic accounts, supporting joint business plans, maintaining Salesforce CRM data, and contributing to product and marketing initiatives. The role requires strong commercial judgment, negotiation, analytical ability, communication, and leadership skills in a field-based environment.

Manage dealer-partner accounts for Carwow’s car-buying platform. Responsibilities include building client relationships, analyzing performance, recommending improvements, onboarding and training dealerships, driving retention, identifying upsell opportunities, and collaborating with the Partner Success team. The role requires proactive communication, consultative problem-solving, stakeholder management, basic data analysis, and adaptability in a fast-paced environment.

Leads one engineering team while co-owning the product roadmap with Product. Responsible for delivery predictability, technical quality, architecture, SLOs, operational health, hiring, budgeting, and engineer development. The role remains hands-on through code reading, pull-request reviews, pairing, and technical trade-off decisions. It also drives AI tooling adoption and ensures the team ships reliably while maintaining strong engineering growth and product alignment.

Guide vehicle sellers through Carwow’s online auction process, reviewing listings, explaining procedures, managing objections, negotiating expectations, and communicating across phone, email, live chat, and SMS. Maintain accurate customer records, manage a sales pipeline, meet listing and conversion targets, and collaborate with internal teams to improve seller outcomes and business performance.

Own Carwow’s privacy and data protection programme as its principal in-house privacy lawyer. Advise Product, Engineering, Data, Marketing and commercial teams; manage governance, DPIAs, DSARs, breach response, data contracts, privacy by design, ad tech, AI, regulatory developments and M&A privacy diligence. Support operations across the UK, Germany, Spain and Portugal while building scalable, commercially pragmatic privacy processes and training.

Own end-to-end German payroll, including inputs, submissions, reconciliation, compliance, records, and statutory reporting. Support German employees with payroll, benefits, policies, and lifecycle queries in German and English. Administer benefits, joiners, leavers, contracts, HRIS data, reporting, and documentation. Maintain accurate, audit-ready records and improve workflows through automation and AI tools.

Own end-to-end German payroll, including inputs, provider liaison, reconciliation, compliance, records, and reporting. Serve as the first point of contact for German employees regarding pay, benefits, policies, and lifecycle matters. Administer benefits, joiners, leavers, contracts, HRIS data, and employee documentation. Improve workflows, documentation, and automation while maintaining accurate, audit-ready records.

Manage CRM email and push campaigns from briefing through deployment, including campaign calendars, template building, segmentation, exclusions, dynamic content, A/B testing, quality assurance, and performance reporting. Collaborate with commercial and marketing teams and support CRM and subscription initiatives for automotive publishing brands.