Jobs at Carwow

Lead and build the PMO capability to govern, plan, report and deliver high-stakes cross-functional programmes (notably M&A integrations and carve-outs). Chair governance, manage RAID and change control, align workstreams across Tech, Data, Finance, People and Commercial, surface risks early, and provide senior leadership and Board-ready reporting to drive programmes to successful close.

Own daily operations of the London HQ: front of house, vendor and building management, health & safety, meeting-room and access control, supplies budgeting and ordering, facilities repairs, and ad-hoc admin support for global office initiatives.

Lead end-to-end ML and GenAI projects across a two-sided marketplace: frame problems, prototype, deploy and monitor models (LLMs and classical ML), drive commercial impact, partner cross-functionally, and raise data science standards while mentoring juniors.

Manage a portfolio of dealer partners, build strong relationships via phone/video/in-person, onboard and train new dealerships, analyse performance using spreadsheets, recommend improvements, drive retention and upsell additional products, and collaborate with field Partner Success teams to meet targets.

Analyze commercial performance and KPIs, design strategic logic, build databases, dashboards and reports, own day-to-day commercial operations (invoicing, BAU), automate manual processes, and drive AI adoption to improve departmental efficiency and decision-making.

Lead commercial growth and strategic positioning of Moshi, Carwow's in-house creative agency for OEMs. Own revenue, senior OEM relationships, pipeline development, and embed Moshi into commercial deals. Build scalable delivery processes, improve profitability, and lead client services and delivery teams to drive retention, upsell and cross-market expansion.

As a Business Development Representative, you'll drive the adoption of carwow's platform by onboarding independent motor traders and dealers through consultative selling and demos, focusing on high-volume outreach while developing partnerships and upselling services.

The Sales Development Representative will drive carwow's platform adoption by onboarding dealers, generating new business, and developing partnerships through consultative selling and effective communication.

As a Senior Analytics Engineer, you'll design and maintain data models, create dashboards, and ensure data quality, working closely with various stakeholders.

Drive carwow's buying platform adoption by onboarding motor traders and dealers through consultative sales and demos, focusing on new partnerships.

The Business Development Executive will drive the adoption of carwow's buying platform by onboarding dealers, generating business through outreach, and building partnerships, while collaborating with Account Management for long-term growth.

As a Customer Operations Representative, you'll provide customer support via phone, email, and chat, managing workloads, resolving issues, and ensuring customer satisfaction.

The Customer Operations Representative will provide exceptional support to customers via phone, email, and chat, manage workload efficiently, ensure quality service, and resolve customer issues proactively while collaborating with the team.

Responsible for managing and expanding partnerships with automotive brands, creating pitches, and collaborating on marketing campaigns while providing feedback for product development.

As a Customer Success Executive at Carwow, you'll guide car sellers through the auction process, ensuring accurate listings and clear communication while maximizing sales opportunities in a customer-centric environment.

The Telephone Business Development Manager will onboard dealers onto the platform through outreach and relationship-building, driving adoption and sales growth.

As an Account Manager, you'll manage a portfolio of dealer partners, driving engagement and platform adoption through outbound communication and personalized support. You'll need strong relationship-building skills, commercial drive, and proficiency with CRM tools, while maintaining structured records and collaborating with the team.

Lead Carwow's market intelligence: design and run quantitative and qualitative research, manage external suppliers, synthesize internal/external data, publish insight reports, act as external industry voice, and influence product, brand, and commercial strategy.

Provide high-level executive support to the CTO and CPO including calendar and inbox management, stakeholder liaison, project coordination, meeting preparation, expense tracking, and confidential administrative tasks. Anticipate needs, streamline processes, manage multiple workstreams, and produce polished communications and presentations for senior leaders.

The Sales Development Representative manages a lead pipeline for car sellers, guides them through the auction process, and ensures a successful vehicle sale while meeting performance targets and collaborating with teams.