Jobs at Carwow

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Drive partner acquisition, platform adoption, buyer and stock growth, revenue expansion, strategic account management, joint business planning, senior-level issue resolution, CRM accuracy, and contributions to product and marketing initiatives. The role requires strong commercial acumen, negotiation, data analysis, communication, leadership, and knowledge of the automotive industry.

Own the dealer-facing last-mile product: speed up collections, pricing, and Wallet workflows. Lead discovery with dealers, define product strategy, prioritise commercial outcomes, introduce AI-driven improvements, and work cross-functionally to ship solutions that increase engagement, retention and revenue.

Manage end-to-end credit control for an assigned ledger: dunning, collections, cash allocation, and dispute resolution. Maintain accurate NetSuite and Salesforce records, drive process improvements and automation/AI adoption, collaborate cross-territory, and hit DSO and cash collection targets while supporting a fast-changing scale-up environment.

Own Salesforce administration and platform strategy for Sales, Customer Experience, and Operations teams. Responsibilities include gathering requirements, configuring Sales and Service Cloud, building automation, managing permissions and technical debt, supporting integrations, creating reports and dashboards, resolving issues, leading testing and deployments, training users, and driving adoption. The role also partners cross-functionally on agile delivery and process improvement, with opportunities to support AI automation and Salesforce development.

Lead executive relationships with enterprise and franchise dealer groups, positioning Carwow as a valued vehicle stock-sourcing partner. Responsibilities include developing new partnerships, delivering sales presentations, driving revenue and platform adoption, managing strategic accounts, supporting joint business plans, influencing senior stakeholders, maintaining Salesforce CRM data, and contributing to product and marketing initiatives. The role requires strong commercial acumen, negotiation, analytics, communication, leadership, and automotive industry knowledge.

Lead end-to-end ML and GenAI initiatives across a two-sided marketplace: frame problems, build and deploy production models (ML and LLM), measure commercial impact, run experiments, monitor models, and mentor junior team members while partnering cross-functionally.

Lead global customer strategy and CRM transformation, building AI-powered, autonomous lifecycle and retention programs. Scale a distributed CRM team, embed customer thinking across Product, Data and Brand, drive NPS/CSAT and lifetime value improvements, and translate customer insight into measurable commercial outcomes.

Lead Carwow's market intelligence: design and run quantitative and qualitative research, manage external suppliers, synthesize internal/external data, publish insight reports, act as external industry voice, and influence product, brand, and commercial strategy.

Lead and grow the GTM & Revenue Operations function owning go-to-market process, enablement, commercial systems (Salesforce), forecasting analytics, and PMO. Shape hiring, tooling, incentives, and AI-driven automation to improve productivity, quality, and trusted forecasts across Sell My Car and Get Your Car.

The People Business Partner will support business units by providing tailored strategic support, managing employee relations, driving performance culture, and guiding change initiatives.

Responsible for managing and expanding partnerships with automotive brands, creating pitches, and collaborating on marketing campaigns while providing feedback for product development.

As an Outbound Sales Representative, you'll manage leads for car sellers, ensure accurate listings, provide expert advice, and guide sellers through the auction process to maximize their sales opportunities.

As a Customer Success Executive at Carwow, you'll guide car sellers through the auction process, ensuring accurate listings and clear communication while maximizing sales opportunities in a customer-centric environment.

The Sales Development Representative manages a lead pipeline for car sellers, guides them through the auction process, and ensures a successful vehicle sale while meeting performance targets and collaborating with teams.

Own end-to-end credit control for an assigned ledger: chase and collect outstanding debt, allocate cash, resolve billing disputes, maintain accurate NetSuite and Salesforce records, and support automation/AI initiatives. Work closely with regional peers to improve workflows, hit DSO and collection targets, and suggest process fixes in a fast-paced scale-up environment.

Manage a high-volume pipeline of listed vehicles, negotiate between sellers and dealer buyers to close sales, meet daily/weekly/monthly revenue and KPI targets, maintain pipeline hygiene and handovers, communicate via phone/email/text, provide pricing guidance, and collaborate with pre- and post-sales teams to ensure positive customer experiences.

As a Sales Executive, you'll manage lead pipelines, negotiate sales between buyers and sellers, and achieve revenue targets while ensuring positive experiences for all parties involved.

Own end-to-end delivery and optimisation of digital advertising campaigns: plan, set up, launch, monitor, troubleshoot, report, and present insights. Work cross-functionally to improve processes, identify commercial opportunities, and adopt automation and AI to scale Campaign Operations while ensuring accuracy and client satisfaction.

Lead commercial growth and strategic positioning of Moshi, Carwow's in-house creative agency for OEMs. Own revenue, senior OEM relationships, pipeline development, and embed Moshi into commercial deals. Build scalable delivery processes, improve profitability, and lead client services and delivery teams to drive retention, upsell and cross-market expansion.