Teams at Cartrack

Identify and pursue new sales opportunities, present smart mobility SaaS solutions, exceed sales targets, acquire customers through prospecting and cold calling, tailor pricing to client needs, manage existing accounts, prepare monthly forecasts, and maintain accurate CRM reporting.

Evaluate customer interactions across calls, email, and Viber chat; score agents against quality standards; provide daily performance feedback and coaching; consolidate scores into monthly team reports; identify trends and collaborate with management on continuous improvement strategies.

Evaluate customer interactions across calls, email, and Viber chat against quality standards. Rate agent performance, provide daily feedback and coaching, consolidate scores, prepare monthly team performance reports, identify trends and improvement areas, and collaborate with management on continuous-improvement strategies.