Jobs at Caris Life Sciences

Supports HR technology operations through Workday configuration, reporting, data management, integrations, security audits, troubleshooting, employee experience improvements, training, and system optimization. The role focuses on workforce management modules including HCM, Recruiting, Time Tracking, Absence, Scheduling, Compensation, and Reporting, while partnering with HR teams and business leaders to enhance processes, compliance, analytics, and system adoption.

Supports digital marketing execution across social media, email, websites, webinars, and virtual events. Responsibilities include drafting and scheduling content, maintaining calendars, building and testing Pardot email campaigns, managing audience lists, tracking performance metrics, coordinating assets and timelines, supporting MLR submissions, and making basic HTML/CSS or CMS website updates.

Generate and qualify inbound and outbound sales opportunities through high-volume calling, email, and social outreach. Research prospects, assess buying readiness, schedule meetings for field sales, maintain accurate Salesforce records, and support pipeline development. Collaborate with Marketing, Commercial Operations, Account Executives, and Customer Success while meeting activity and pipeline KPIs. Optimize outreach messaging, handle objections, and participate in sales training.

Designs, governs, and optimizes enterprise Salesforce architecture across multiple clouds, custom applications, integrations, automation, security, data management, and migrations. Translates business requirements into scalable technical solutions, establishes development and governance standards, leads technical reviews and delivery, resolves complex platform issues, and advises executives and cross-functional stakeholders. Mentors Salesforce professionals and supports releases, testing, deployments, and compliance initiatives.

Leads Caris’s enterprise-wide strategic events strategy, including trade shows, conferences, executive engagements, customer programs, product launches, and internal meetings. Oversees event planning, budgets, vendors, governance, performance measurement, brand alignment, executive visibility, and stakeholder engagement. Builds and develops a high-performing events team while partnering with Commercial, Medical Affairs, Marketing, Communications, and senior leadership to drive business impact and return on investment.

Leads Caris Detect customer support operations, including team management, case ownership, service levels, escalations, customer experience, performance reporting, platform support, process scalability, and compliance. Partners with clinical, laboratory, billing, commercial, IT, product, and external teams to resolve issues and improve workflows, automation, self-service, and support quality across patients, providers, and strategic partners.

Supports Liquid Profiling cases across laboratory, field, customer support, and mobile phlebotomy teams. Reviews cases and documentation, investigates delays, manages escalations and nonconformances, tracks specimen draws, supports vendors, delivers training, updates SOP recommendations, and identifies process and quality improvements. The role requires HIPAA awareness, customer support experience, laboratory workflow knowledge, and occasional travel or in-person training.

Creates high-impact digital creative content, including graphics, animations, videos, photography, email templates, social media assets, and campaign materials. Maintains brand standards, translates complex scientific and clinical information into engaging visuals, monitors digital trends, collaborates with marketers, communications teams, stakeholders, and agencies, and manages creative projects, revisions, deadlines, and asset systems.

Leads Caris Life Sciences’ digital marketing strategy across websites, portals, CRM, MarTech, campaigns, social media, analytics, and digital communications. Oversees digital marketing, marketing operations, CRM, and creative teams while partnering with Product, Medical Affairs, Sales, IT, Legal, and Communications. Translates complex oncology and molecular science into compliant digital experiences, drives product launches, optimizes customer journeys, evaluates technology investments, and connects digital performance to business outcomes.

Leads strategic business solutions and contracting strategies for complex hospital, laboratory, GPO, and IDN accounts. Builds executive partnerships, develops proposals, negotiates contract terms and pricing, ensures governance and regulatory compliance, and manages contracts from initiation through execution. Collaborates with legal, commercial, and regional teams, monitors account metrics, drives area priorities, supports training, and identifies opportunities to improve customer and business outcomes.

Leads and mentors data scientists while owning biomedical data science projects from analytical planning through validated delivery. Coordinates project plans, reviews, dependencies, timelines, and cross-functional collaboration. Translates scientific, clinical, product, and commercial questions into analytical solutions; reviews statistical and machine-learning methods, code, validation, and model artifacts. Ensures reproducibility, documentation, quality, and scientific rigor while communicating results to technical and nontechnical stakeholders.

Designs, builds, tests, and maintains regulated clinical software for case management and order intake. Leads architecture discussions, code reviews, production monitoring, incident response, automated testing, technical documentation, and technical-debt remediation. Collaborates with product management, mentors engineers, and uses AI-assisted development workflows. The role supports reliable, compliant software delivery under FDA and SOX controls, with occasional travel and scheduled on-call participation.

Analyzes supply chain, procurement, supplier, inventory, logistics, and spend data to identify risks, savings, and process improvements. Develops dashboards, KPIs, data models, and executive reporting while supporting forecasting, budgeting, inventory planning, strategic sourcing, and operational decision-making. Partners with procurement, supply chain, finance, operations, and IT teams to improve data quality, reporting capabilities, and business performance.

Leads corporate accounting close activities, including close calendars, journal entries, reconciliations, estimates, accruals, and account oversight. Manages accounting controls, policies, audit support, and remediation while partnering with SEC Reporting, FP&A, Internal Audit, Legal, HR, IT, and Financial Systems. Drives ERP, automation, and AI-enabled process improvements, and manages, coaches, and develops a team of accountants.

Designs, builds, and operates identity-resolution and master data management services for patient and provider records. Develops deterministic and probabilistic matching, merge and separation workflows, APIs, data models, audit trails, quality controls, and integrations across clinical systems. Maintains automated tests, observability, documentation, and controlled releases; supports incidents and root-cause analysis. Partners across product, governance, clinical operations, compliance, and engineering while mentoring engineers and using AI-assisted development workflows.

Designs, develops, tests, documents, and supports clinical software for report generation and template capabilities in a regulated production environment. Leads technical delivery and architecture discussions, performs code reviews, maintains automated testing and observability, participates in incident response, documents change-control evidence, automates operational work, mentors engineers, and drives technical-debt remediation. The role uses AI-assisted development while maintaining FDA and SOX compliance standards.

Own the strategy, roadmap, backlog, requirements, release readiness, and post-launch outcomes for a clinical software product. Drive discovery with clinical, laboratory, commercial, and technical stakeholders; define adoption and utilization metrics; coordinate engineering, quality, and regulatory partners; and make prioritization and go/no-go decisions. The role also incorporates FDA and SOX change controls, generative AI tools, and workflow automation.

Designs, develops, tests, documents, and supports clinical software applications in a regulated production environment. Responsibilities include full SDLC delivery, code reviews, automated testing, architecture participation, observability, incident response, root-cause analysis, operational automation, and compliance documentation. The engineer works with product management and uses AI-assisted development tools while supporting FDA and SOX-controlled systems.

Contributes to clinical software development by implementing features, fixes, and automation under senior guidance. Writes tested, documented code; participates in peer review, requirements discussions, observability, incident analysis, and regulated FDA and SOX change-control practices. Builds characterization and automated tests, uses AI coding assistants, documents operational procedures, and develops production engineering skills in a collaborative healthcare technology environment.

The Manager of Commercial Education develops and implements training programs for the sales team, assesses training needs, designs materials, and collaborates with various teams to improve performance and communication within Caris Life Sciences.