Jobs at Careem

Own merchant performance and picking operations across UAE and Jordan, improve marketplace KPIs, build strategic roadmaps to reduce GMV leakage, manage unit economics, run business reviews, lead peak-season readiness, and manage a team of Operations Specialists while coordinating cross-functional initiatives.

Leads Product Operations for Careem Quik’s in-app shopping experience. Owns engagement and conversion optimization through funnel analysis, experimentation, and A/B testing; partners with Product and Engineering on requirements, roadmap planning, feature launches, and performance monitoring. Drives process improvement, automation, AI adoption, operational standards, and cross-functional execution while managing and developing a Product Operations team.

Manage enterprise grocery and supermarket partner accounts across the UAE. Responsibilities include relationship management, commercial growth, performance analysis, business reviews, partner onboarding, catalog and pricing optimization, marketing monetization, and cross-functional coordination with Marketing, Supply Chain, Catalog, Customer Care, and Finance.

Manage and grow a portfolio of restaurant partners across Careem’s Food and Dine Out businesses. Responsibilities include resolving daily partner issues, increasing orders and revenue, negotiating promotional and advertising campaigns, monitoring operational KPIs, optimizing menus and merchant pages, and coordinating with Sales, Marketing, Operations, Supply, and Finance. The role requires stakeholder management, analytical ability, negotiation, communication, and cross-functional collaboration.

Own assigned accounts as the primary client contact, selling and optimizing advertising campaigns, upselling services, resolving technical and billing issues, and growing portfolio revenue. Analyze campaign performance and ROI, improve merchant experience and NPS, and collaborate with Supply, Finance, Marketing, and business development teams to achieve growth targets.

Manage and grow a portfolio of restaurant partners on Careem’s food delivery platform. Responsibilities include building relationships, reviewing performance data, recommending improvements, resolving partner concerns, supporting onboarding and training, collaborating with Operations, Marketing, and Product, and advocating for partner needs to improve platform outcomes.

Drive merchant acquisition and revenue growth by presenting Careem’s marketplace and delivery solutions, generating leads through field sales and networking, negotiating commercial terms, onboarding partners, maintaining CRM and pipeline records, and collaborating with internal teams to achieve sales targets and ensure merchant satisfaction.

Manage and grow a portfolio of restaurant partners in the UAE. Responsibilities include building relationships, reviewing performance data, improving operational metrics, resolving partner concerns, supporting onboarding and training, and collaborating with Operations, Marketing, and Product teams on growth initiatives and platform improvements.

Lead and hands-on manage Careem's ERP department across Financials, Procurement, HCM/Payroll, and integrations. Personally triage and resolve production tickets, approve access/PRs, troubleshoot OIC/OCI and Okta issues, manage Oracle vendor relationships, drive automation (RPA/AI), run quarterly planning, and coordinate cross-functional stakeholders to ensure stable ERP operations and continuous improvement.

Develop and maintain distributed backend services powering Careem’s large-scale platform. Build scalable, reliable, testable, and maintainable features using Java, Spring Boot, databases, microservices, and AWS. Collaborate with engineers, product owners, and designers in an autonomous agile team while improving engineering practices and solving complex technical problems.

Design, develop, and maintain distributed backend services focused on scalability, reliability, and code quality. Collaborate with cross-functional teams, write clean maintainable code, improve engineering practices, and support large-scale systems handling user requests and payments.

Lead agency GTM across UAE, KSA and Egypt, build and mentor an agency partnerships team, drive multi-million dollar agency-led revenue, influence product/measurement priorities, and establish scalable playbooks, governance, and market presence for Careem Ads.

Design, implement, and maintain network, server, voice, endpoint, and data center infrastructure. Manage VMware virtualization, WAN/MPLS/SD-WAN, MDM, SSO, backup/recovery, contact center systems, patching, and API integrations. Drive AI-driven automation for IT operations, apply ITIL practices, ensure infrastructure security, and maintain documentation and stakeholder communications.