Jobs at Carbon Health

Build and maintain full-stack healthcare technology products across JVM backend services, APIs, React applications, React Native, AWS infrastructure, and event-driven systems. Responsibilities include designing features through production, improving observability, provisioning infrastructure with Terraform, writing tested code, and collaborating with product, design, and engineering teams. The role also involves real-time communication, cloud deployment, responsible AI usage, technical design, and potentially mentoring engineers.

The Controller role is presented within Carbon Health, a physician-led healthcare organization focused on improving access and innovation. The available description provides limited role-specific information and does not detail accounting responsibilities, qualifications, technologies, travel, or compensation.

Handle high-volume inbound patient billing calls and emails, research and resolve billing and claims issues, perform claim corrections/resubmissions, update patient billing/insurance records, manage escalations, document interactions, and collaborate with cross-functional teams to improve billing workflows and patient experience.

Provide centralized administrative support for clinics: handle patient communications (phone, email, chat, faxes), verify insurance, process referrals and prior authorizations, troubleshoot platform issues, ensure documentation for virtual visits, and suggest process improvements to maintain operational integrity and patient satisfaction.

Process and follow up on medical claims, research and resolve billing issues, ensure accurate patient billing, maintain payer knowledge (including Waystar and payer portals), suggest process improvements, and support centralized billing operations for multiple clinics.

Lead and scale provider recruiting by developing strategy, optimizing recruiting operations and systems (ATS, sourcing), managing vendor relationships, building reporting and workforce analytics, partnering with clinical and operational leaders, and driving continuous improvement to reduce time-to-fill and improve hire quality.

Provide administrative and operational support to People Operations: manage employee documentation and records, maintain internal databases, assist with benefits and payroll processes, support onboarding/offboarding and team logistics, and perform general office duties while collaborating with the People team.

Lead and oversee dermatology clinical trials (Phase I-IV) as Principal Investigator: ensure FDA and GCP compliance, perform patient assessments, manage sub-investigators and research staff, evaluate eligibility and feasibility, attend site and sponsor visits, and collaborate with regulatory, clinical ops, and engagement teams to deliver high-quality trial outcomes.