Capita Benefits Overview

Handle inbound customer interactions across phone and webchat to troubleshoot technical issues, resolve complaints, sell relevant products/services, escalate complex cases, and ensure high-quality, timely support while adhering to data protection and shift requirements.

The Endpoint Management Specialist will support, maintain, and improve endpoint management platforms, managing Windows devices, ensuring compliance, and collaborating with various teams on service improvements.

Serve as a strategic finance partner to operational leaders: lead planning, budgeting, forecasting, reporting and performance management; deliver commercial insights, financial modelling, and scenario analysis; support governance, controls and audits; mentor finance team members and drive continuous improvement to enhance profitability and operational performance.