Jobs at Canary Technologies

Partner with Sales, Product, Engineering, and Customer Success to lead technical discovery, custom demos, solution design, proof plans, and enterprise RFP/RFI responses. Develop sales playbooks, enablement assets, security and compliance documentation, and processes for validating early-stage product features. Support B2B SaaS sales by addressing objections, aligning stakeholders, and translating technical capabilities into customer value.

Partner with Sales, Product, Engineering, and Customer Success to drive technical validation throughout enterprise sales cycles. Own customized demos, technical discovery, solution design, proof plans, and RFP/RFI responses. Develop discovery SOPs, sales playbooks, security and compliance artifacts, feature validation processes, and scalable enablement assets. Support enterprise buyer reviews while translating customer requirements, integrations, data flows, and product capabilities into compelling technical solutions.

Drive revenue growth among mid-market hotel management companies and ownership groups. Own consultative sales opportunities from discovery through close, build relationships with operational and executive stakeholders, develop territory pipeline, manage forecasts, and expand Canary’s platform across hotel portfolios. The role requires strong B2B SaaS closing experience, multi-stakeholder sales expertise, consultative selling skills, and the ability to consistently achieve revenue targets in a fast-paced environment.

Conduct outbound prospecting through calls and email, communicate value propositions, qualify leads, meet lead-generation quotas, research decision makers, and collaborate with Account Executives to grow the sales pipeline. The role uses Salesforce for lead management, forecasting, and pipeline tracking while contributing to sales-process improvements and ongoing training.

Drive revenue by selling Canary’s SaaS solutions, achieving quotas, researching and engaging target accounts, qualifying inbound opportunities, developing outbound sales processes, and managing leads, pipelines, and forecasts in Salesforce. The role partners with SDR, renewals, and customer success teams to create a seamless customer experience.

Own strategic relationships with global enterprise hotel brands, coordinating deployments, adoption, account planning, executive business reviews, risk mitigation, and expansion opportunities. Partner cross-functionally with Implementation, Sales, Product, Engineering, and Support teams to drive customer outcomes, resolve escalations, influence the roadmap, and develop customer advocacy.

Own product messaging, positioning, sales assets, storytelling, competitive intelligence, and go-to-market initiatives for Canary’s hospitality SaaS platform. Collaborate with Sales, Product, Marketing, and Customer Support to translate complex capabilities into compelling narratives, launch products, support campaigns, improve conversions, and analyze performance metrics. The role requires strong writing, visual storytelling, cross-functional influence, and experience bringing B2B SaaS products to market.

Own product marketing strategy for Canary’s hospitality technology portfolio, including product launches, pricing and packaging, positioning, messaging, storytelling, webinars, and sales enablement. Analyze customer, product, pricing, and sales data to improve conversions and commercial outcomes. Partner cross-functionally with Product, Sales, Marketing, Finance, Customer Success, and executives to develop go-to-market plans and customer insights.

Own product marketing for Canary’s B2B SaaS platform, developing positioning, messaging, sales assets, presentations, webinars, and go-to-market initiatives. Analyze market and competitive intelligence, measure campaign and product adoption performance, and provide optimization insights. Collaborate cross-functionally with Product, Sales, Marketing, Customer Support, Growth, Partners, and Design to communicate product value and improve conversions across SMB, mid-market, and enterprise audiences.

Build and maintain scalable, high-quality full-stack applications for hotel customers worldwide. Collaborate with engineers, managers, and product leaders; write clean JavaScript code using modern front-end frameworks; contribute creative product ideas; mentor engineers; participate in code reviews; advise on technical decisions; and independently execute projects while maintaining strong operational excellence.

Conduct outbound prospecting through calls and email, communicate value propositions, qualify decision-makers, meet qualified-lead quotas, research prospects, and manage leads in Salesforce. Collaborate with Account Executives to grow pipeline, improve sales-development processes, and participate in training and knowledge sharing. The role requires persistence, strong communication, adaptability, and a results-driven approach.

Lead and develop the Security team while owning the company-wide security and compliance program. Responsibilities include managing SOC 2, PCI DSS, GDPR/CCPA, audits, policies, vendor risk, security awareness, and customer security communications. The role also provides technical direction for security tooling, cloud security, identity and access management, application security, vulnerability management, architecture reviews, and threat modeling.

Drive new enterprise revenue and expand existing accounts among major hospitality brands, management groups, and ownership groups. Build executive relationships, create strategic account plans, exceed sales quotas, close complex SaaS deals, and identify upsell and cross-sell opportunities. Serve as a hospitality technology and product expert, collaborate with product, marketing, and customer success teams, and maintain accurate forecasts and pipeline reporting.

Partners with Sales, Product, Engineering, and Customer Success to drive technical validation throughout the B2B SaaS sales cycle. Owns demos, technical discovery, solution design, proof plans, RFP/RFI responses, security documentation, and sales enablement. Develops repeatable processes, playbooks, and demo assets while validating early product features and translating customer feedback into improvements. Requires technical fluency with APIs, webhooks, scripting, enterprise security reviews, and complex integrations.

Own strategic relationships with Canary’s largest global hotel-brand accounts. Coordinate deployments, expansions, adoption, and cross-functional workstreams; develop account success plans; conduct executive business reviews; monitor usage, mitigate risks, identify growth opportunities, advocate for customer needs, resolve escalations, and build customer advocacy.

Lead Canary's enterprise customer success for the largest global hotel brands. Own executive relationships, complex multi-product deployments, adoption, retention, and expansion. Build and coach a high-performing enterprise success and implementation team, create scalable processes, align account plans with product roadmap, and partner cross-functionally to drive measurable customer outcomes and satisfaction.

Lead Canary’s connectivity and integrations product area, owning strategy and roadmap for third-party integrations across reservation platforms, payment gateways, and hospitality systems. Define reusable APIs and platform frameworks, prioritize initiatives by customer and revenue impact, manage integration partners through scoping and certification, and monitor integration health. Partner with engineering, product, sales, customer success, implementations, and enterprise customers to align technical capabilities, commitments, and business outcomes.

Lead a pod owning Canary's Physical Access product (Mobile Key), design and evolve architecture for lock-vendor integrations and encoder/BLE paths, improve reliability and latency, partner with Product, mentor and manage engineers, run pod processes, and hire for the team.

Sell Canary's hospitality SaaS to large hotel brands and ownership groups by sourcing and closing new enterprise accounts, expanding existing relationships through upsell/cross-sell, building strategic account plans, partnering with product/marketing/customer success, and maintaining accurate forecasts and pipeline reporting.

Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.