Jobs at Canary Technologies

Own design, development, and release of Canary's staff and guest mobile apps on iOS or Android. Ship high-quality UI, ensure reliability, accessibility, and performance. Collaborate with Product, Design, Backend, and Platform teams to define contracts, observability, release processes, testing, and on-call readiness. Mentor engineers and improve CI/CD and crash monitoring.

Lead design system strategy and governance across Canarys platform, defining components, hierarchy, and interaction principles for human and AI agent users. Build programmatically enforceable specs, audit existing surfaces, partner with product and engineering, recruit and mentor a design team, and drive convergence toward a single coherent system across web and mobile.

Support high-volume onboarding, configuration, and operational customer support tasks. Create and configure hotel accounts, resolve tickets, schedule training, assist with rollout initiatives, and handle real-time guest interactions. Communicate progress to CSMs, identify process improvements, and maintain professional customer communications to drive product adoption and operational efficiency.

Drive new customer acquisition for Canary in the Benelux market. Meet revenue quotas by prospecting across channels, qualify leads with SDRs, develop scalable outbound processes, and manage pipeline and forecasting in Salesforce.

Lead multi‑year product vision and strategy, manage a portfolio and KPIs, run discovery and execution across multiple streams, build and coach a small PM team, partner with Engineering/Design and GTM teams, and drive product quality, reliability, and adoption.

Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.

Manage the full sales cycle for EMEA South: generate leads, prospect, negotiate and close deals to meet revenue quotas. Research target accounts, communicate Canary's value, tailor solutions, use Salesforce for pipeline and forecasting, and help scale global sales processes.

Lead and execute enterprise sales strategy for EMEA, own revenue forecasting, close complex enterprise hospitality accounts, expand key client relationships, provide market intelligence, collaborate cross-functionally, and optimize enterprise sales processes to drive significant revenue growth.

Lead regional go-to-market strategy and execution for EMEA/APAC, developing localized messaging, sales enablement, competitive intelligence, and data-driven campaign measurement to drive product adoption and revenue growth for a B2B SaaS hospitality platform.

Lead full-cycle technical recruiting for a fast-growing SaaS company: partner with hiring managers, source and screen candidates, manage ATS and interview workflows, liaise with agencies, and report hiring metrics to optimize talent acquisition.

Lead Engineer to own the architecture and lead a pod building Canary's Voice AI platform. Responsibilities include telephony integrations, real-time AI components, improving call containment/latency/cost, partnering with Product, mentoring engineers, running pod processes, hiring, and shipping reliable, scalable voice systems for hotels.

Own month-end close activities, prepare and review journal entries and reconciliations, manage key balance sheet and P&L areas (revenue, accruals, prepaids, fixed assets, payroll), support audits and tax filings, partner with FP&A and Operations, and drive automation of accounting and billing processes.

Build and run Canary's customer advocacy and community program to turn hotel customers into advocates. Lead strategy and execution of community events, connect power users with customers, produce customer-first content and use cases, partner with GTM teams to drive pipeline, expansion, and product feedback, and own community metrics.

Sell Canary's SaaS solutions to hospitality customers, meet revenue quota, prospect and qualify accounts with SDRs, develop outbound processes, manage pipeline in Salesforce, and collaborate with customer success for renewals.

Own and scale AWS infrastructure using Terraform; design CI/CD and GitOps pipelines on Kubernetes (Helm, ArgoCD); manage service mesh (Istio), observability, security, capacity planning, cost optimization, and incident response; mentor engineers and document runbooks.

Manage the full sales cycle from prospecting to close, meet revenue quota, maintain pipeline, research and engage target accounts, communicate Canary's value, use Salesforce for pipeline and forecasting, and help scale global sales processes.

Manage APAC Mid-Market and SMB hotel accounts to ensure successful onboarding, drive customer value, build stakeholder relationships, identify expansion opportunities, and collaborate cross-functionally to influence product and growth.

Design, build, and maintain Canary's mobile SDKs (iOS/Android) and first‑party staff app components. Deliver clear APIs, samples, docs, versioning and release processes; ensure reliability, security, performance, testing, observability, and excellent developer experience while partnering with Product, Design, Backend, and Customer teams.

Lead Australia & New Zealand sales and market development for Canary Technologies. Own regional revenue, build go-to-market strategies and outbound sales processes, recruit and mentor a regional team, represent the company at events, and collaborate with global Marketing, Product, and Customer Success to drive product adoption and renewals.

Build and maintain large-scale full-stack applications for hotel customers. Write clean code, participate in design and code reviews, mentor engineers, collaborate with product, and drive operational excellence and customer-focused product improvements.