Jobs at Canary Technologies

Lead a pod owning Canary's Physical Access product (Mobile Key), design and evolve architecture for lock-vendor integrations and encoder/BLE paths, improve reliability and latency, partner with Product, mentor and manage engineers, run pod processes, and hire for the team.

Conduct outbound outreach (calls/emails), qualify decision-makers, meet lead quotas, research prospects, use Salesforce for pipeline management, collaborate with Account Executives, and continuously optimize sales development processes.

Sell Canary's hospitality SaaS to large hotel brands and ownership groups by sourcing and closing new enterprise accounts, expanding existing relationships through upsell/cross-sell, building strategic account plans, partnering with product/marketing/customer success, and maintaining accurate forecasts and pipeline reporting.

Build and maintain scalable full-stack applications for global hotel customers. Collaborate with engineers, managers, and Product Managers; write clean, maintainable code; contribute creative product and technology improvements; mentor engineers; participate in code reviews; advise on technical decisions; and execute independently in an ambiguous environment with a focus on operational excellence and customer experience.

Lead strategy and roadmap for Canary's AI Voice conversational platform, prioritize improvements based on accuracy and performance, engage enterprise hotel clients, define KPIs (resolution, accuracy, latency, containment), and align engineering, AI/ML, infrastructure, sales, and customer success for scalable, high-availability deployments.

Lead the AI Voice product roadmap, monitor conversational AI performance (accuracy, resolution, latency), engage hotel clients to gather requirements, and coordinate cross-functional teams to prioritize reliability, scale, and rollout of new AI voice capabilities.

Manage post-implementation relationships for German-speaking hotel accounts, driving product adoption, monitoring customer health, reducing churn, designing scalable in-life processes, uncovering upsell opportunities, and conducting regional strategic travel.

Lead onboarding and implementation for high-value EMEA hotel accounts, coordinate with Product and Engineering, mentor CSMs, optimize onboarding processes, manage pilots to full contracts, drive retention and expansion, and travel regionally for strategic customer engagements.

Perform outbound prospecting (calls/emails), qualify decision-makers, hit lead quotas, research prospects, collaborate with Account Executives, use Salesforce for pipeline management, and iterate on sales development processes.

Manage the full sales cycle from prospecting to close, meet revenue quota, maintain pipeline, research and engage target accounts, communicate Canary's value, use Salesforce for pipeline and forecasting, and help scale global sales processes.

Lead and scale Canary's native mobile portfolio (guest app, staff app, SDKs). Define product strategy and roadmaps, build 0->1 mobile products, improve SDK developer experience, set mobile quality and performance standards, drive experimentation and measurement, ensure security/compliance (PCI/PII), and lead cross-functional execution to increase activation, engagement, retention, and app store ratings.

Lead Canary's external narrative and PR strategy: craft and pitch stories, secure media coverage, build executive thought leadership, collaborate cross-functionally, produce PR content, manage social presence, and measure communications performance.

Own the full sales cycle for DACH hospitality accounts: prospect, qualify, demo, negotiate and close. Maintain pipeline and revenue quota, research target accounts, tailor Canary's SaaS value proposition, use Salesforce for forecasting, and help scale global sales processes.

Lead enterprise-focused product strategy and execution for large hotel chains. Manage end-to-end product lifecycle, prioritize roadmaps, partner with Sales/CS/Engineering, drive scalable solutions, and translate enterprise feedback into measurable product improvements.

Manage the full sales cycle to acquire new hotel customers: prospecting, pipeline management, negotiation, closing, and forecasting. Communicate Canary’s value, meet revenue quotas, use Salesforce, and help scale global sales processes.

Lead and define Canary's analytics function: own analytics strategy, platform architecture, data pipelines, dashboards, KPIs, and governance. Enable self-serve analytics, deliver insights to leadership and cross-functional teams, and work directly with enterprise customers on reporting and integrations.

Lead design system strategy and governance across Canarys platform, defining components, hierarchy, and interaction principles for human and AI agent users. Build programmatically enforceable specs, audit existing surfaces, partner with product and engineering, recruit and mentor a design team, and drive convergence toward a single coherent system across web and mobile.

Own and run end-to-end sales onboarding and ongoing "everboarding" programs. Build curriculum, certifications, playbooks, and competency frameworks. Partner cross-functionally to codify best practices, close capability gaps, and measure/shorten ramp time while maintaining consistent global sales messaging and enablement.

Lead and scale product marketing for Canary's hospitality AI platform: manage a PMM team, define positioning and narrative, own pricing/packaging and GTM launches, monitor product performance, and maintain market and competitive intelligence to drive adoption across hotels and enterprise brands.

Conduct outbound outreach (calls/emails) to prospect decision makers, qualify leads, meet lead quotas, research accounts, collaborate with Account Executives, use Salesforce for pipeline management, and iterate on sales development processes through training and knowledge sharing.