Jobs at CameraMatics

Conduct research-led, account-based outbound prospecting to construction supply-chain fleets. Personalize phone, email, and LinkedIn outreach; follow up on referrals and event leads; identify account stakeholders; book and confirm qualified first meetings; brief Sales Directors; and maintain accurate CRM records. Success is measured by held meetings, attendance rates, and qualified opportunities. The role requires collaboration in call reviews and engagement with operations, safety, and fleet leaders.

Leads enterprise field engineering scheduling across multiple regions, including capacity planning, engineer utilization, workload allocation, reporting, escalation management, and process improvement. Manages the scheduling team, coordinates large-scale rollouts, reviews subcontractor invoices, authorizes payments, monitors costs, and supports operational forecasting. Partners with Operations, Logistics, Client teams, and Finance to ensure efficient delivery, accurate reporting, and strong financial control.

Own customer-base revenue growth across the UK and Ireland by leading customer success managers, improving retention, driving renewals and expansion, reducing churn, and strengthening executive relationships. The role manages customer segmentation, forecasting, adoption, success planning, account health, and voice-of-customer initiatives. Success is measured through net revenue retention, gross retention, expansion, forecast accuracy, and churn reduction. The director will negotiate commercial agreements, coach the team, and develop data-driven customer growth strategies.

Provides first-line technical support to global SaaS customers through phone, email, and other channels. Diagnoses and resolves product issues, documents cases, manages escalations, collaborates with Engineering, Product, and Customer Success, and identifies recurring problems. The role also contributes to technical documentation, knowledge-base content, customer training materials, and product improvement while working a shift-based support rota.

Own and scale the global revenue operations function, including forecasting, board reporting, pipeline management, deal desk, pricing, commissions, territories, quotas, Salesforce, DealHub, revenue data, and commercial handoffs into delivery and billing. Build the RevOps team, establish trusted processes, improve system integrations, and create a scalable revenue engine supporting international B2B SaaS growth.

Build and operate AWS-based data platforms for fleet telematics products, including streaming and batch pipelines, ETL, data quality validation, observability, retention enforcement, and customer reporting. Own data engineering workstreams from architecture and design through deployment and production monitoring. Optimize database performance, cloud costs, and large-scale data systems while investigating production data issues and ensuring compliance.