Teams at CameraMatics

Provides first-line technical support to global SaaS customers through phone, email, and other channels. Diagnoses and resolves product issues, documents cases, manages escalations, collaborates with Engineering, Product, and Customer Success, and identifies recurring problems. The role also contributes to technical documentation, knowledge-base content, customer training materials, and product improvement while working a shift-based support rota.

Own and scale the global revenue operations function, including forecasting, board reporting, pipeline management, deal desk, pricing, commissions, territories, quotas, Salesforce, DealHub, revenue data, and commercial handoffs into delivery and billing. Build the RevOps team, establish trusted processes, improve system integrations, and create a scalable revenue engine supporting international B2B SaaS growth.

Own new business sales across the UK mid-market fleet sector. Responsibilities include achieving sales targets, developing data-driven sales strategies, managing customer relationships, producing accurate forecasts, collaborating with Marketing and SDR teams, supporting market entry, and mentoring sales teams. The role requires strong SaaS sales experience, outbound prospecting leadership, analytical ability, communication skills, and Salesforce proficiency.