Jobs at CallRail

Conduct product demonstrations and implementation calls for inbound B2B leads, convert prospects to trials and customers, uncover business needs, map solutions to customer initiatives, and sell based on value and ROI. Manage account planning, forecasting, and pipeline activities while using Salesforce, Google Suite, Outreach, and AI tools in a fast-paced hybrid environment.

Develop and execute full-funnel, multi-channel demand generation campaigns for CallRail’s agency-focused B2B SaaS business. Generate and convert free-trial leads, manage funnel metrics, optimize campaign performance, coordinate marketing channels and stakeholders, manage program calendars and budgets, and partner with sales, content, SEO, PR, social, and marketing operations teams.

Own the strategy, roadmap, customer experience, and performance of CallRail’s ad platform or CRM integrations. Lead discovery, prioritize reliability and new capabilities, collaborate across product, engineering, design, sales, marketing, and support, and ensure integrations serve as platforms for AI features. The role requires strong technical fluency with APIs, OAuth, webhooks, data synchronization, and partner ecosystems, plus daily use of AI tools and experience delivering B2B SaaS integrations.

Develop and execute go-to-market strategies for AI-powered SaaS products. Own positioning, messaging, competitive intelligence, pricing and packaging, customer research, segmentation, performance analysis, sales enablement, and product launches. Partner with Product, Sales, and Marketing to translate complex capabilities into compelling customer value propositions, identify growth opportunities, and improve acquisition, adoption, conversion, and retention.

Leads positioning, messaging, pricing, competitive intelligence, customer research, analytics, and go-to-market strategies for CallRail’s AI-powered SaaS products. Partners with Product, Sales, and Marketing to launch capabilities, enable sales and support, identify market opportunities, improve acquisition and adoption, and drive revenue. The role also analyzes customer and performance data, influences product strategy, and represents the company through thought leadership.

Own CallRail’s core integrations, public API, and webhooks products. Ship and improve B2B SaaS integrations, manage shared integration infrastructure, enhance developer experience, and monitor platform reliability. Prioritize bugs, migrations, and new capabilities while partnering with Support, Sales, Marketing, customers, engineers, and designers. Define product requirements, lead discovery, support launches, and use AI tools such as Claude to improve product development and operational workflows.

CallRail invites interested candidates to join their talent community, allowing them to submit resumes for future openings, promoting a diverse and inclusive work environment.

The Senior Software Engineer will develop server-side web applications, collaborate with teams, drive an AI-forward culture, mentor others, and ensure product quality while working with Ruby on Rails and Angular.