Jobs at CallMiner

Operate and secure customer-facing cloud infrastructure and SIP telephony integrations for real-time voice and conversational AI services. Deploy, monitor, troubleshoot, and optimize SIP trunks, PBX/SBC connectivity, networking, containers (Docker/Kubernetes), cloud platforms (Azure/AWS/OVH), and support customer onboarding, incident response, and compliance activities.

Lead technical pre-sales across Central Europe for CallMiner analytics and automation. Deliver discovery sessions, demos, POCs, ROI business cases, RFP responses, and coordinate with Sales, Product, and Services to close enterprise SaaS deals.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.

Lead regional accounting operations including billing, AP, payroll review, month-end close, financial reporting, budgeting/forecasting, cash management, statutory compliance, and coordination with external accountants. Provide financial analysis and business partnering to improve processes, controls, and profitability in a multinational SaaS environment.

Lead global brand, corporate communications, PR, analyst relations, and thought leadership for a high-growth B2B SaaS company. Define and execute brand strategy, manage agencies and content creation, drive executive visibility, coordinate analyst engagements, and align communications with GTM, product, and demand teams to build awareness and pipeline.

The Conversation Designer will create and optimize conversational experiences for AI agents, ensuring they meet client needs and enhance user engagement.