Teams at Cainiao

Monitor warehouse quality indicators, inventory discrepancies, expiration and FIFO/FEFO controls, and customer complaints. Conduct audits, identify root causes, escalate issues, and oversee corrective-action plans through closure. Deliver quality training, promote quality culture, and coordinate operational improvements across teams. The role requires warehouse inventory-control experience, data-analysis skills using Excel or BI, WMS familiarity, quality-method expertise, and fluency in Dutch or English.

Coordinates warehouse packing machines and sorters across operations, HQ, and vendors. Handles daily equipment checks, cleaning, resets, jam and emergency-stop recovery, basic electromechanical repairs, spare-parts tracking, maintenance logs, uptime reporting, vendor after-sales support, and peak-season standby. Supports equipment acceptance, repair scheduling, SLA closure, operating procedures, and CE/Dutch Arbo compliance.

Manage employee lifecycle processes, records, working hours, leave data, benefits administration, vendor coordination, HR inquiries, policy guidance, audits, and compliance. Improve HR data governance, automate processes, maintain SOPs and FAQs, support digital HR projects and payroll automation, and prepare HR reports and analytics. The role requires Chinese and English communication, European labor regulation knowledge, HR systems proficiency, and at least one year of relevant experience.