Location: 6-8 rue Antoine de Saint Exupéry 77290 Compans, France
Reporting Line: Site Director
Contract Type: CDI (Contract Cadre)
Schedule: 35 hours per week with night shift hours
Role Summary
The Sorting Operations Manager is responsible for overseeing the end-to-end performance of sorting activities at the Mions logistics center. This includes planning, execution, and continuous improvement of parcel sorting operations, ensuring alignment with delivery schedules, quality standards, and cost targets. The role requires strong leadership, analytical skills, and cross-functional coordination to maintain operational excellence in a high-volume, time-sensitive environment.
Key Responsibilities
Manage daily and weekly sorting operations based on parcel volume forecasts and delivery partner capacity
Plan and allocate sorting resources, including personnel and equipment, to meet operational targets
Coordinate with internal teams (Linehaul, Delivery, Commercial, Quality, Projects) to ensure smooth execution
Monitor and control operating costs, material consumption, and resource utilization
Track and improve quality indicators and customer satisfaction metrics
Collaborate with the quality team for daily and weekly reviews of performance data
Identify root causes of operational issues and implement corrective actions
Ensure compliance with safety standards and operational procedures
Lead and develop sorting teams to maintain high performance and engagement
Working Conditions
Fast-paced logistics environment with night shift operations
Team-based work culture focused on performance and quality
Opportunity for career progression
Must-Have Requirements:
Minimum 5 years of experience in a similar logistics or warehouse operations role
Proven ability to manage sorting flows, personnel planning, and operational KPIs
Fluent in written and spoken English
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Experience with Warehouse Management Systems (WMS)
Strong analytical skills and results-oriented mindset
Ability to lead cross-functional coordination and drive continuous improvement
Good-to-Have Qualities
Experience in managing peak volume periods and exception handling
Familiarity with parcel tracking systems and logistics automation tools
Strong communication and interpersonal skills
Adaptability to organizational changes and evolving operational needs
Skills Required
- Minimum 5 years of experience in a similar logistics or warehouse operations role
- Experience managing sorting flows, personnel planning, and operational KPIs
- Fluent written and spoken English
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
- Experience with Warehouse Management Systems (WMS)
- Strong analytical skills and a results-oriented mindset
- Ability to lead cross-functional coordination and drive continuous improvement
- Experience managing peak volume periods and exception handling
- Familiarity with parcel tracking systems and logistics automation tools
- Strong communication and interpersonal skills
- Adaptability to organizational changes and evolving operational needs
What We Do
Cainiao is a global e-commerce logistics company and supply-chain solution provider within Alibaba’s e-commerce ecosystem. Founded in 2013, it offers differentiated e-commerce supply-chain solutions and is described as the largest reverse-logistics solution provider. Cainiao has built a smart logistics network to support delivery and fulfillment operations for e-commerce businesses across global markets, combining logistics capabilities with technology-enabled coordination and infrastructure.






