Operation Manager-Compans

Posted 15 Days Ago
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Compans, Meaux, Seine-et-Marne, Île-de-France, FRA
In-Office
Senior level
eCommerce • Logistics • Transportation
The Role
Oversee end-to-end parcel sorting operations at a high-volume logistics center, including resource planning, personnel allocation, KPI and cost monitoring, quality improvement, safety compliance, issue resolution, and cross-functional coordination. Lead and develop sorting teams while ensuring delivery schedules, operational standards, customer satisfaction, and continuous improvement targets are achieved during night-shift operations.
Summary Generated by Built In

Location: 6-8 rue Antoine de Saint Exupéry 77290 Compans, France

Reporting Line: Site Director

Contract Type: CDI (Contract Cadre)

Schedule: 35 hours per week with night shift hours

Role Summary

The Sorting Operations Manager is responsible for overseeing the end-to-end performance of sorting activities at the Mions logistics center. This includes planning, execution, and continuous improvement of parcel sorting operations, ensuring alignment with delivery schedules, quality standards, and cost targets. The role requires strong leadership, analytical skills, and cross-functional coordination to maintain operational excellence in a high-volume, time-sensitive environment.

Key Responsibilities

  1. Manage daily and weekly sorting operations based on parcel volume forecasts and delivery partner capacity

  2. Plan and allocate sorting resources, including personnel and equipment, to meet operational targets

  3. Coordinate with internal teams (Linehaul, Delivery, Commercial, Quality, Projects) to ensure smooth execution

  4. Monitor and control operating costs, material consumption, and resource utilization

  5. Track and improve quality indicators and customer satisfaction metrics

  6. Collaborate with the quality team for daily and weekly reviews of performance data

  7. Identify root causes of operational issues and implement corrective actions

  8. Ensure compliance with safety standards and operational procedures

  9. Lead and develop sorting teams to maintain high performance and engagement

Working Conditions

  1. Fast-paced logistics environment with night shift operations

  2. Team-based work culture focused on performance and quality

  3. Opportunity for career progression

Must-Have Requirements:

  1. Minimum 5 years of experience in a similar logistics or warehouse operations role

  2. Proven ability to manage sorting flows, personnel planning, and operational KPIs

  3. Fluent in written and spoken English

  4. Proficiency in Microsoft Office (Excel, Word, PowerPoint)

  5. Experience with Warehouse Management Systems (WMS)

  6. Strong analytical skills and results-oriented mindset

  7. Ability to lead cross-functional coordination and drive continuous improvement

Good-to-Have Qualities

  1. Experience in managing peak volume periods and exception handling

  2. Familiarity with parcel tracking systems and logistics automation tools

  3. Strong communication and interpersonal skills

  4. Adaptability to organizational changes and evolving operational needs

Skills Required

  • Minimum 5 years of experience in a similar logistics or warehouse operations role
  • Experience managing sorting flows, personnel planning, and operational KPIs
  • Fluent written and spoken English
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Experience with Warehouse Management Systems (WMS)
  • Strong analytical skills and a results-oriented mindset
  • Ability to lead cross-functional coordination and drive continuous improvement
  • Experience managing peak volume periods and exception handling
  • Familiarity with parcel tracking systems and logistics automation tools
  • Strong communication and interpersonal skills
  • Adaptability to organizational changes and evolving operational needs
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The Company
HQ: Hangzhou
12,801 Employees
Year Founded: 2013

What We Do

Cainiao is a global e-commerce logistics company and supply-chain solution provider within Alibaba’s e-commerce ecosystem. Founded in 2013, it offers differentiated e-commerce supply-chain solutions and is described as the largest reverse-logistics solution provider. Cainiao has built a smart logistics network to support delivery and fulfillment operations for e-commerce businesses across global markets, combining logistics capabilities with technology-enabled coordination and infrastructure.

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