Jobs at Butternut Box

Create, localize, edit, and scale high-performing paid social video ads for German and Italian markets across Meta, TikTok, and YouTube. Develop concepts, hooks, messaging, motion graphics, and short- and long-form video assets; film and direct content featuring products, dogs, and customers. Use creative performance metrics, cultural insights, and testing to iterate assets and support brand and commercial growth.

Own the additional products and gifting roadmap across two brands, leading physical product development from concept and formulation through testing, manufacturing trials, launch, and post-launch review. Manage one direct report, third-party manufacturers, suppliers, and cross-functional stakeholders. Oversee product specifications, nutritional targets, testing, claims substantiation, compliance, cost analysis, margins, pricing, and commercial performance for food and non-food pet products.

Lead growth for the German market, owning acquisition strategy, channel mix, and a mid-seven-figure budget. Manage channel specialists and agency partners across performance, influencer, and ambassador marketing. Drive channel diversification, lower acquisition costs, improve payback periods, and increase customer lifetime value through retention initiatives. Partner with Brand, Product, CRM, executive, and country teams on forecasting, reporting, budgeting, and expansion plans.

Own the end-to-end retention CRM lifecycle across 10+ markets, including onboarding, engagement, upsell, churn prevention, and re-onboarding. Lead a team of four, develop scalable CRM architecture and event-based journeys, manage vendors, and partner with Product, Marketing, Engineering, Data, and Customer Love. Drive retention, churn reduction, engagement, LTV, attribution, and ROI through rigorous testing, cohort analysis, and commercial prioritization.

Own the additional products and gifting roadmap across two pet food brands, leading concepts from insight and development through launch and post-launch review. Manage one direct report, influence senior stakeholders and third-party partners, and balance customer value, product quality, compliance, costs, pricing, forecasts, and margins. The role covers food and non-food products, reformulations, trials, specifications, commercial decisions, and continuous improvement of product development processes.

Lead end-to-end creative projects across digital and print (CRM, paid social, packaging, OOH). Integrate AI into workflows, use performance data to iterate, build Figma design systems, mentor junior designers, manage print production, and collaborate with senior stakeholders in a fast-paced studio.

Own the additional products and gifting roadmap across two pet-food brands, leading concepts from customer insight through development, compliance, launch, and post-launch review. Manage one direct report and influence senior stakeholders across marketing, procurement, supply chain, operations, CRM, brand, and external partners. Balance quality, customer value, commercial viability, costs, margins, and regulatory compliance while driving innovation and continuous improvement.

Plan, coordinate and deliver events to drive customer acquisition for Butternut Box and Marro. Scout opportunities, negotiate rates and locations, manage logistics, build organiser relationships, track KPIs and analyse event performance to refine strategy.

Drive backend architecture and delivery for acquisition-focused features. Build and maintain Ruby on Rails services, PostgreSQL schemas, and GraphQL endpoints. Partner with growth marketing on server-side tracking, analytics, A/B testing, and cookie compliance. Mentor engineers, perform code reviews, and improve squad engineering practices to optimise signup funnels and conversion.

Represent Butternut Box at in-person events across Manchester and nearby areas, pitching and selling fresh pet food. Attend shopping centres, festivals, dog shows and markets, set up/break down stands, stop and engage potential customers, close sales, and manage regional travel for shifts (mileage/accommodation provided as stated).

Represent Butternut Box at face-to-face events across Dublin and surrounding areas, pitching products, selling subscriptions, setting up and breaking down stands, and meeting sales targets. Travel to events within ~90 minutes (mileage/accommodation provided when applicable) and work scheduled day shifts (approximately 16 per month).

Face-to-face sales at events across Bristol and the South West, pitching Butternut Box to customers, closing sales, setting up and breaking down stands, and travelling regionally (mostly within 90 minutes). Earn uncapped commission with base daily pay and incentives; training and regular coaching provided.

Lead the Acquisition Product Team to own top-of-funnel experiences (content, channel integrations, sign-up wizard, checkout) and drive conversion, acquisition quality, and LTV through data-driven experimentation, roadmapping, and close partnership with marketing, design, engineering, and data science.

Manage end-to-end high-volume recruitment for the Build pillar, partner with hiring managers, run onboarding and HR lifecycle tasks, administer HiBob HRIS, maintain people data and reports, and design internal engagement activities to support employee experience and compliance.

Own day-to-day payroll and HR operations for Belgium (and Netherlands support) for ~75 employees: manage outsourced payroll partners; draft and manage contracts and lifecycle documents; provide first-line employee support; administer benefits; lead payroll provider transition and automation efforts; maintain accurate HRIS (HiBob) records and reporting.

Represent Butternut Box at face-to-face events across Newcastle and nearby areas, pitching and selling fresh pet food. Attend shopping centres, festivals, shows and markets, set up/break down stands, travel regionally, and hit sales targets with uncapped commission and OTE potential.

Own day-to-day HR operations for Benelux payroll, contracts, benefits, and employee queries. Manage outsourced payroll partners, maintain HRIS data (HiBob), support payroll provider transitions and automation, and ensure compliance with Belgian employment law.

Lead Benelux third-party fulfilment and last-mile operations, manage 3PL and courier partners, implement and optimise KPIs (OTIF, packing accuracy), run S&OP and volume forecasts, coordinate inbound imports and customs, support product launches and cross-market initiatives, and collaborate with customer service, marketing and European operations teams to scale the business.