Jobs at Butternut Box

Owns performance and feedback cycles, including calibration, manager enablement, communications, data accuracy, and reporting. Builds and improves learning curricula, manager and leadership development pathways, and early-career talent programmes across the UK and Europe. Partners with stakeholders and external providers to identify capability gaps, coordinate development initiatives, and measure programme impact. Also supports social value and community partnerships while maintaining scalable, inclusive people processes.

Lead acquisition marketing for UK and Ireland, focusing on non-paid channels such as ambassador, affiliate, partnership, and referral programs. Manage a 2–3-person team, steer investment, measure CPA, ROI, and LTV, improve customer journeys, collaborate with product and creative teams, develop acquisition strategy, and share performance insights with leadership and international teams.

Lead FP&A reporting, forecasting, budgeting, variance analysis, business reviews, financial modeling, and scenario planning. Partner with commercial and operational teams to analyze performance, unit economics, customer metrics, and growth initiatives. Present insights to senior leadership, prepare board materials, own FP&A processes, and improve reporting through AI and automation. The role supports international market expansion and requires strong analytical, communication, and financial modeling skills.

Owns FP&A processes including forecasting, budgeting, planning, reporting, variance analysis, business reviews, scenario modelling, and board materials. Partners with commercial and operational teams on growth, unit economics, and resource allocation. Presents insights to senior leadership, reviews analyst work, and improves reporting through automation and AI. The role is a 12-month fixed-term contract based three days weekly in West London.

Partners with People Leaders and squad members to deliver HR support aligned with company goals. Coaches managers on performance, development, and engagement; manages absence, disciplinary, and grievance cases; leads performance reviews, feedback cycles, development planning, and talent mapping; and drives engagement communications, surveys, and improvement plans across manufacturing and fulfilment operations.

Lead Product Design across Butternut and Marro, managing and coaching four experienced designers while raising UX, visual, interaction, research, and design-system quality. Partner with Product, Engineering, Data, and AI leaders to establish design as a strategic function, shape product direction, and connect customer experience improvements to commercial outcomes. The role balances design leadership, practice development, critique, and selective hands-on contribution.

Own the additional products and gifting roadmap across two brands, leading physical product development from concept and formulation through testing, manufacturing trials, launch, and post-launch review. Manage one direct report, third-party manufacturers, suppliers, and cross-functional stakeholders. Oversee product specifications, nutritional targets, testing, claims substantiation, compliance, cost analysis, margins, pricing, and commercial performance for food and non-food pet products.

Lead growth for the German market, owning acquisition strategy, channel mix, and a mid-seven-figure budget. Manage channel specialists and agency partners across performance, influencer, and ambassador marketing. Drive channel diversification, lower acquisition costs, improve payback periods, and increase customer lifetime value through retention initiatives. Partner with Brand, Product, CRM, executive, and country teams on forecasting, reporting, budgeting, and expansion plans.

Own the end-to-end retention CRM lifecycle across 10+ markets, including onboarding, engagement, upsell, churn prevention, and re-onboarding. Lead a team of four, develop scalable CRM architecture and event-based journeys, manage vendors, and partner with Product, Marketing, Engineering, Data, and Customer Love. Drive retention, churn reduction, engagement, LTV, attribution, and ROI through rigorous testing, cohort analysis, and commercial prioritization.

Own the additional products and gifting roadmap across two pet food brands, leading concepts from insight and development through launch and post-launch review. Manage one direct report, influence senior stakeholders and third-party partners, and balance customer value, product quality, compliance, costs, pricing, forecasts, and margins. The role covers food and non-food products, reformulations, trials, specifications, commercial decisions, and continuous improvement of product development processes.

Own the additional products and gifting roadmap across two pet-food brands, leading concepts from customer insight through development, compliance, launch, and post-launch review. Manage one direct report and influence senior stakeholders across marketing, procurement, supply chain, operations, CRM, brand, and external partners. Balance quality, customer value, commercial viability, costs, margins, and regulatory compliance while driving innovation and continuous improvement.

Manage end-to-end high-volume recruitment for the Build pillar, partner with hiring managers, run onboarding and HR lifecycle tasks, administer HiBob HRIS, maintain people data and reports, and design internal engagement activities to support employee experience and compliance.