Jobs at Burq, Inc.

The Full-Stack Software Engineer will design, implement, and deliver complex projects, focusing on API development and improving user experience for clients.

As a Data Analyst at Burq, you'll handle data requests, build dashboards, conduct ad hoc analyses, ensure accuracy, and effectively present data findings to stakeholders.

Responsible for selling complex solutions to enterprise buyers, managing the full sales cycle, and engaging with multiple stakeholders to close large deals.

Build and productionize AI systems for logistics: multi-agent copilots, forecasting/optimization models, evaluation and observability, continuous learning loops, and operational reliability. Mentor engineers and make build-vs-rule tradeoffs while shipping high-impact ML services.

Owner of enterprise customer technical and commercial health: debug integrations, trace API/webhook failures, build dashboards with SQL, lead QBRs and renewals, drive expansion and product adoption, create runbooks, and relay technical feedback to Product and Engineering.

Own technical pre-sales for enterprise delivery deals: run discovery, build tailored demos and POCs, guide engineering through API integrations to first live orders, produce integration specs, respond to RFPs/security questionnaires, and hand off to post-sales while informing product roadmap.

Lead day-to-day customer support operations, handle escalations, develop and implement support processes and policies, hire and train staff, monitor metrics and prepare reports, conduct performance evaluations and enforce disciplinary processes.

Lead and grow two Merchants engineering teams (Core and Growth). Own technical direction, architecture (billing, checkout, delivery promise), hiring, roadmap, sprint health, and cross-functional partnerships to deliver reliable merchant-facing product features.

As a Data Engineer, you will develop and maintain ETL/ELT processes, design data models, manage cloud infrastructure, and ensure data quality and scalability with close collaboration with other teams.

The SMB Sales Manager will develop and manage a team, drive sales performance, optimize sales processes, and collaborate with marketing and customer success.

As a Data Engineer, you will design, build, and maintain data pipelines and infrastructure to support data-driven decision-making in a collaborative environment.

Lead finance and operations at a high-growth marketplace startup: own budgeting, forecasting, capital allocation, revenue strategy, FP&A, accounting operations, audit readiness, fundraising diligence, cap table and scenario modeling, and partner with founders on company-wide operational decisions.

The Supply Strategy & Operations Manager leads the supply-side ecosystem, manages DSP relationships, and oversees performance metrics while optimizing the supply network.

Founding member of the Platform team owning infrastructure, security, CI/CD, and reliability. Design and operate AWS account architecture and services (ECS Fargate, RDS/Aurora, ElastiCache, SQS, ALB), author Terraform IaC, harden IAM and S3, enable AWS security tooling, maintain SOC 2 readiness, improve GitHub Actions pipelines, build PR and local dev environments, integrate observability, and lead incident reviews and runbook creation.

Lead and build Burq's data and ML platform: own warehouse, ingestion, semantic layer, and BI; architect and ship forecasting, optimization, matching, and reliability models; implement feature pipelines, training/serving, and monitoring; drive AI agent initiatives; hire and grow a data/ML team; set governance, intake processes, and partner with product, engineering, and commercial stakeholders to align models with business impact.

As an Enterprise BDR, you will identify and research high-value accounts, execute strategic outbound campaigns, build relationships with decision-makers, and generate qualified pipeline for sales.