Teams at Burq, Inc.

Build and own backend services, web applications, REST APIs, webhooks, integrations, and customer-facing dashboard features. Lead enterprise integrations from technical scoping through launch, ensure production reliability through monitoring and incident response, and improve engineering, security, and design practices. Collaborate with product, customer success, and engineering stakeholders while using AI tools for development, testing, and debugging.

Build and own backend services, web applications, REST APIs, webhooks, and enterprise integrations. Lead customer integrations from scoping through launch, improve the operator dashboard, and maintain production reliability through monitoring, incident response, and root-cause analysis. Collaborate with product, success, and customer engineering teams while contributing to code reviews, technical design, mentoring, security, and AI-assisted development.

Leads Burq’s delivery supply strategy, provider relationships, operational performance, team development, budget, and network expansion. Owns service levels, coverage, cost, provider negotiations, performance accountability, and executive reporting. Partners cross-functionally with Customer Success, Sales, Product, Engineering, and Support to align supply with customer needs. Uses provider data and AI tools to monitor network health, automate reporting, and identify operational, process, and technical improvements.