Teams at Burq, Inc.

Own the supply-side ecosystem by developing DSP network strategy, sourcing and onboarding delivery partners, negotiating contracts, managing relationships, and driving delivery performance. Lead KPI tracking, scorecards, performance improvement plans, operational playbooks, incident management, and cross-functional initiatives. Analyze delivery data to identify root causes and improve supply operations at scale.

Own Burq’s platform engineering function across AWS infrastructure, Terraform, security, CI/CD, developer experience, observability, and reliability. Responsibilities include AWS account separation, Aurora migration, ECS and supporting service management, IAM hardening, SOC 2 readiness, GitHub Actions improvements, PR environments, Docker-based local development, monitoring, incident reviews, and platform roadmap execution.

Lead the technical direction and hands-on development of ML and operations research systems powering delivery dispatch. Build pricing, quote selection, forecasting, routing, batching, fleet recommendation, LLM, optimization, evaluation, and MLOps capabilities. Translate operational constraints into reliable models and solver formulations, establish production ML standards, and mentor engineers. The role partners with Product and leadership to deliver measurable improvements in revenue, margin, utilization, conversion, and delivery reliability.