Jobs at Buildkite

Provide operational IT support for devices, SaaS platforms, access management, and troubleshooting across a distributed team. Build automation for provisioning, onboarding, offboarding, and support workflows; manage Terraform-based SaaS configuration; develop API and webhook integrations; improve device trust, compliance, and endpoint management; and collaborate with Security, Engineering, and People Ops. The role also helps deploy AI-powered ITSM workflows and requires strong documentation and async communication.

Own and evolve Buildkite’s open-source CI agent and infrastructure. Ship features quickly, manage production reliability, design reversible rollouts, investigate incidents, support engineers, contribute to the roadmap, and communicate clearly. The role requires strong production ownership and proficiency in Go or Ruby, with opportunities to work across Kubernetes, AWS, Terraform, PostgreSQL, React, and GraphQL.

Lead developer experience for an engineering organization of approximately 80 engineers. Own improvements across CI, build tooling, codebase health, deployment paths, and AI-assisted development. Define and measure developer productivity, ship hands-on changes across languages and services, accelerate engineering workflows, evaluate and deploy agentic coding tools, and build cross-team buy-in without direct management responsibility.

Own and standardize incident management across engineering: lead high-impact incident responses, coordinate resolution, run postmortems and ensure follow-ups, coach engineers on response and communication, and improve tooling and processes to eliminate recurring failures.

Lead Buildkites developer-focused events program end-to-end: set strategy and ROI metrics, build scalable processes and budgets, run flagship events, represent the brand, and partner with Marketing, Sales, and GTM to connect events to pipeline, community, and brand outcomes.

Lead architecture and technical strategy for Buildkite's Releases platform, designing a canonical release model and immutable evidence trail. Build, scale, and integrate release ingestion, policy gates, and progressive delivery features. Diagnose reliability/performance issues, mentor engineers, drive cross-team tooling, and collaborate with stakeholders to deliver production-grade release orchestration and governance.

Customer-facing senior solutions architect partnering with Sales to design CI/CD solutions, deliver demos and proofs-of-concept, advise on migrations, liaise with Product and Engineering, influence product direction, represent Buildkite at events, and help close deals by communicating technical value to customers.