Teams at Buildkite

Own and standardize incident management across engineering: lead high-impact incident responses, coordinate resolution, run postmortems and ensure follow-ups, coach engineers on response and communication, and improve tooling and processes to eliminate recurring failures.

Lead Buildkites developer-focused events program end-to-end: set strategy and ROI metrics, build scalable processes and budgets, run flagship events, represent the brand, and partner with Marketing, Sales, and GTM to connect events to pipeline, community, and brand outcomes.

Lead post-sale success for a portfolio of enterprise customers: drive adoption, retention, and expansion; own account health and renewals; engage executives; orchestrate AE/TAM/Product/Support; run EBRs; surface expansion opportunities; and shape CS playbooks as a founding team member.