Teams at Buildkite

Own and standardize incident management across engineering: lead high-impact incident responses, coordinate resolution, run postmortems and ensure follow-ups, coach engineers on response and communication, and improve tooling and processes to eliminate recurring failures.

Lead post-sale success for a portfolio of enterprise customers: drive adoption, retention, and expansion; own account health and renewals; engage executives; orchestrate AE/TAM/Product/Support; run EBRs; surface expansion opportunities; and shape CS playbooks as a founding team member.

The Enterprise Account Executive will manage sales cycles in large enterprise accounts, driving new business, and maintaining relationships with stakeholders to achieve revenue goals.