Teams at BTicino Dominicana, S.R.L.

Manage and lead the Wiremold technical support team, handle product/application technical inquiries, maintain knowledge and self-service tools, provide training, support product design feedback, and improve support processes to meet customer and business objectives.

Lead cross-functional new product development programs from concept through commercialization and post-launch review. Develop and execute project plans, manage scope, schedule, budget, risks, and stakeholders. Drive Stage-Gate reviews, launch readiness, portfolio prioritization, resource planning, and continuous improvement. Provide executive reporting and ensure projects meet customer, financial, quality, and schedule objectives.

Lead design and governance of enterprise Master Data Management using Stibo/MDM platforms. Define canonical data models, integration patterns (API/event-driven), match & merge and survivorship strategies, stewardship workflows, data quality and lineage, RBAC, and scale multi-domain MDM across Product, Customer, and Supplier domains while aligning with enterprise data governance and cloud platforms.