Jobs at BRYTER GmbH

Support execution of B2B SaaS multi-channel marketing campaigns, content distribution, event planning (virtual and in-person), basic customer/technical support, website and reporting updates, market research, and administrative tasks to drive brand awareness and pipeline growth.

Support execution of multi-channel B2B SaaS marketing campaigns, coordinate content and events, maintain marketing calendar, track performance and prepare reports, provide first-level customer technical support, and handle administrative tasks to keep the marketing engine running.

Provide hands-on legal engineering support to DACH customers using AI workflows: troubleshoot technical issues, create Help Center content, track adoption/ROI, and enable scalable AI adoption for legal teams.

Provide hands-on legal engineering support for AI-driven legal workflows: troubleshoot self-serve customers, create documentation, track adoption/ROI, escalate technical issues, and enable scalable AI adoption for legal teams.

Serve as first-line technical customer success for self-serve users, resolve inbound tickets, triage bugs, monitor usage to prevent churn, surface recurring friction to product/growth, reproduce and document issues, and help build in-product help to reduce support volume.

Provide hands-on customer success and technical support for AI legal SaaS users in the DACH region: respond to inbound tickets, triage and reproduce issues, monitor usage to prevent churn, surface product insights, and improve self-serve help to drive adoption of the Legal AI Suite.