BRUNT Workwear
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As a Customer Experience Representative at BRUNT, you will engage with customers via phone, chat, and email to resolve issues and build lasting relationships. Responsibilities include responding to customer inquiries, maintaining high satisfaction ratings, and improving support processes based on customer feedback.
As a Data Analyst at BRUNT, you will design and maintain data infrastructure, ensuring data integrity and creating advanced dashboards. You will collaborate with various departments to audit data, resolve analytics requests, and automate manual processes. The role includes building dashboards in Looker Studio and providing insights to improve business functions.
The Staff Accountant will manage daily accounting functions, focusing on invoicing, collection, and accounts payable. Responsibilities include monitoring outstanding balances, communicating with partners, ensuring compliance, and collaborating with departments to resolve discrepancies. The role involves building processes, assisting with audits, and optimizing efficiency in accounting practices.
The role involves managing and optimizing product lines using Centric Software, facilitating cross-functional communication, providing training, and ensuring data accuracy. Responsibilities include overseeing product data management, driving process improvements, generating reports, and troubleshooting system issues.
The Senior Manager of Customer Experience will drive and scale BRUNT's customer experience strategy, lead the Customer Experience team, optimize operations, evaluate workflows, and develop training curriculums. This role focuses on improving service levels, enhancing processes, and collaborating with cross-functional teams to elevate the customer journey.
The Footwear Product Manager will oversee the entire lifecycle of workwear and safety footwear products, focusing on product innovation, market trends, and customer needs. Responsibilities include managing product specifications, collaborating with design and development teams, coordinating product testing, ensuring compliance with safety standards, and supporting sales initiatives.
The Key Account Manager will be responsible for maintaining relationships with retail partners, managing the wholesale business, and driving sales performance while providing support through inventory management and marketing initiatives. Frequent visits to partner locations are required to ensure product satisfaction and compliance with business needs.